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January 2024 by Marlene Kulaga
The sales professional was just that. He listened to my wants and found the exact car I wanted down to every detail and then some. He went above and beyond and located the car in a different state. He was very patient and took time to explain the features of the car and answer all my questions. I highly recommend Bob Bell Chevrolet of Bel Air .
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January 2024 by christy carmen
I had the pleasure of purchasing my Ford Escape for with Mike. Great guy, very knowledgeable and cared about getting me into the right vehicle. The entire staff was friendly and helpful. Highly recommend buying your next car at Bob Bell and ask for Mike!
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January 2024 by Jasmyne Williams
Kyle, Kyle and Ken were amazing! Kyle was able to give me options based off my wants. He was focused, knowledgeable, communicative, and honest. Everyone was welcoming and I like that no one really seemed sad or like they weren’t happy to be there. Everyone seemed to be working together as a team really well. I am happy with my purchase and the process was quick. I feel comfortable coming back if I have any questions or concerns, thanks again you all.
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January 2024 by Patty Baugher
It was a very nice, no pressure experience when we were shopping and when we returned to purchase our Trailblazer. Everyone seemed pleasant and knowledgeable about the vehicles. Since this is our second vehicle purchased from Bob Bell it is likely that we will return again in the future.
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January 2024 by Joseph Lee
First time buying a car online and it has been comforting and not stressful. James Fletcher found me a vehicle close to what I wanted and assured me the Orion plant wouldn't be affected by the strike. Michael Martin provided updates as vehicle was being delivered. No hard sells, and thoroughly enjoyable process. My new Chevy Bolt EV has exceeded my expectations and I can say I love to drive it even in traffic. It is quiet and smooth, yet powerful and full of features. Could only get the base model but it included the Driver Confidence and Comfort and Convenience packages which are awesome. Michael's a great guy to talk with. Don't hesitate to go to Bob Bell Chevy for your next vehicle.
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January 2024 by Alyssa Cary
I had a terrible experience with both this dealership and my 2018 Traverse.I purchased a 2018 Traverse from this dealership and had nothing but issues with the vehicle. Beginning several weeks after I purchased the vehicle, the exhaust started to make a loud, continuous rattle. Then, the car would not recognize when I placed the car in park, which would prevent me from being able to turn off the vehicle. Then, water began leaking through the roof whenever it would rain heavily – it didn’t matter the intervention or cleaning processes we would implement – if it was raining heavily, the water was going to continuously drip from the roof. Finally, the car stopped accelerating one day while I was on the highway without warning. I had to coast to the shoulder and wait for a tow truck. It turns out my transmission died and this is one of the mechanisms in the car that can go without warning.The money we put into this car is around $10,000 and that does not include the fixes we had to ignore for budgetary reasons. Please do your research on the Chevrolet Traverse. Coming from a Mom with two young children, this is not a reliable vehicle. My vehicle is 5 years old and only has 55,000 miles. It was purchased at under 30,000 miles and it left me stranded on a highway.Finally, I know the dealership cannot necessarily help the quality of the vehicle for the duration of its life, but I still had a negative experience with this dealership through the purchase of my vehicle. I scheduled an appointment to test drive the vehicle, but arrived moments after a man who also had an appointment. They double booked us and it lead to a bidding war between the two of us (this was during the pandemic so cars were hard to come by.) I drove an hour for this car and unfortunately won the bid and purchased the car.After getting home I noticed the sunroof was missing the clip to latch it closed. I had to drive another hour back to have it replaced and they acted like they were doing me a serious favor in doing so – they were not apologetic. Then, when the shift to park error happened shortly after 30,000 miles, they told me to bring it back and they would take care of me. I drove the hour again and spent the day in their waiting room for them to tell me the repair would be full price. All of this would be less insulting if I didn’t live so far away, but it felt like they were playing with me, and it was never an enjoyable or gracious experience on their end. Buying a car from here felt like a consistent punch to the gut.Best of luck to anyone else that decides to give them a try!
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December 2023 by Melanie Bishop
I had a fabulous experience @ Bob Bell Chevy Bel Air. Miki Holmes is a wonderful sales person to work with, understands the customers needs and budget and delivers.
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November 2023 by Steve Farmer
I've only bought 2 brand new vehicles in my life, both being Chevrolet. Bob Bell being the best the other dealer was horrible and would never go back to them. When looking at new vehicles before making this purchase I went to several dealerships and decided on Bob Bell and glad I did. Steve Valentine was great and very easy to work with.
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November 2023 by Eldonia Ross
I had a great experience, the vehicle that I wanted to test drive was up front when I arrived. The staff was inviting and it was a no hassle purchase process. It took less thank two hours. Kyle Iddings is great.
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October 2023 by Damarys Ayala
I recently had the pleasure of purchasing a vehicle at Bob Bell in Bel Air, MD, and I must say it was an exceptional experience. In fact, it ranks as one of the best car-buying experiences I've had in a long time. Justin Brown, along with Jason and the entire team, played a pivotal role in making this journey incredibly smooth.Justin went above and beyond to ensure that I drove away in the car I wanted. The dedication to getting the job done and his commitment to customer satisfaction truly impressed me.Thank you, Justin Brown for making this car-buying experience so memorable and enjoyable!"
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October 2023 by Alex Hoffman
Had a good experience shopping for a used car. Good communication throughout to let us know car was available so we wouldn't waste a trip. Adrian was courteous and professional, and had the car cleaned up and ready to test drive when we arrived. He was fair on the negotiation, and I appreciated that they didn't tack on lots of extra fees or try to upsell warranties, etc. Simple negotiation, signed some paperwork, handed over a check, and we were done in less than 2 hours. That's the way it should be!
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September 2023 by Casandra Blose
I just wanted to say thank you Bob Bell Chevrolet and to Robert and Chris, they were both very helpful ,friendly and awesome customer service and me and my husband bought 2 vehicle and we love them both very much, and very happy we came to you guys.We lived out of state ( NY )and everything went smoothly . We will definitely be buying vehicles again in the future from this very same place. It was worth the trip. Thanks for everything Bob Bell Chevrolet and employee's
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September 2023 by John Brodrick
I take my car here regularly for maintenance work and am very pleased with the experience. The service managers are kind and courteous, the shuttle drivers and porters are timely and very friendly and the technicians do a great job. No issues so far with my 2014 traverse at 10 years old.
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September 2023 by Bettie Philips
I bought a 2019 suburban from Bob Bell Chevrolet. The process could not have been any easier and the attentive service I received could not have been any better. They were on top of anything required for my out of state purchase. I could not be any happier than I am today for a vehicle purchased out of state and only seen in pictures! I only saw pictures of it, Rob Fletcher was my sales person, he sent extra pictures and everything he told me about the vehicle was, I believe honest and sincere! We received the vehicle today and we are absolutely thrilled with our purchase! Rob Fletcher (our salesman) and Ken Ehrhardt (the sales manager) are honest people. I don't feel like they betrayed us at all. The online sales process was so easy and went so smoothly due to the assistance of these two gentleman. They offered us very fair price (hence the out of state purchase) and saw us through the process! Kudos to you both! We highly recommend Bob Bell Chevrolet!
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September 2023 by Monica Joyner
Theirs is nothing bad that I can say about my experience with Bob Bell Dealership. From start to finish. I contacted this dealership looking for a 2024 Chevy Malibu and I spoke with Steve. Let me tell you about Steve, the best salesman that I have ever had. Such a kind and honest person. I really enjoyed working with Steve. He always made himself available for me. I let him know that I was coming from 5 hours away and he didn’t have to be at work until noon but he came in early for me. So yes I had a great experience with the Bob Bell Family and I would definitely recommend to family and friends. Thank you Bob Bell Dealership and Steve for excellent service❤️❤️
