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May 2023 by Brittany Jackson
Toddler and baby is most of the store. They have big kids stuff but not a huge selection. Staff is friendly. Store is well organized and clean
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October 2022 by Megan
These girls went above and beyond for me last night during a school picture day dilemma! I cannot thank them enough! Wonderful customer service every time I stop by!
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August 2022 by Angelique K Alsup
Where do I begin? Usually in the Newborn section, but come as you are and have a look. Wonderful staff and great prices.
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March 2022 by JOANN WRIGHT
The staff was very helpful and the store was organized.
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January 2022 by Michelle Barron
I always find what I need and if I can’t then someone is eager to help. Good experience and good location as well, plenty of parking.
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November 2021 by Heather Lynn Mearkle
Clothes are adorable BUT… I needed to use the restroom. Upon entering the BR I saw bits of toilet paper pieces all over the floor. Zero paper in the holder on the wall. 1/2 roll sitting precariously on the hand rail. Aaaaand then the white floor,… Jesus ! It was covered with brown dry FECES all over the place!!!!! WTH Carters????? Come on! No way a parent with more than two children to go in there to change a diaper and KEEP other child out of the FECES that was dried and smeared all over the floor. ABSOLUTELY DISGUSTING. NASTY You can do better than this.
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October 2020 by Frank Pollock
Experienced some of the worst customer service. Obviously a young kid not wanting to actually do their job. I called to see if my order was ready and the associate was so rude because she couldn’t “find” it. Then proceeded to tell me there was nothing she could do and I would have to call customer service. Never asked my cell number or email to try and verify order. Once I called back, after waiting for 30 minutes with customer service for them to tell me it was in fact ready at this location. The same associate answers the phone and I explain the situation- again, she then tells me well, we are actually closed, I just asked if I could know if the order was definitely there. She told me no and hung up. All of this over pajamas. ??♀️
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May 2020 by Joan Sweet
Carter's has a nice selection of clothes. Prices range from low to high, so there's always something there to fit your budget.
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January 2020 by uchau0011
Have had bad experiences but always tried to brush it off as the employees having a bad day maybe. However last visit really irked me. In the store, asked for a specific size. Rudely told “all we have is our” which I know is not the case and other associates have actually looked up items online for home delivery in the past. The associate working could not be bothered to assist an Asian lady. But wait, enters a Caucasian couple (mind you the store was near empty) and the Caucasian male asks for a different size. The associates were quick to get on their online portals, offer in home delivery and whatever else to appease this new customer. One of the associates actually followed me and my children around the store, putting back items I was still debating on. Like they couldn’t get me out of there fast enough. Thank you Carters for the extremely bigoted poor service.
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October 2019 by ersel Blevins
Great prices
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October 2019 by Florence coffie
Classic children's swag!
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October 2019 by Nia D
Cute clothes for baby! Always a sale!
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September 2019 by paula wolfe
Good prices quality clothes
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July 2019 by Terry Spiegel
Fabulous customer service!
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June 2019 by Shawn Beavin
It is so classless for retail managers to announce to customers that they are closing in 10 minutes as a greeting when a customer first walks in. I get that people want to go home but with all the store closings and everything transitioning to online you would think managers would treat their customers better and welcome them in. Myself and the next customer were greeted with “we close in 10 minutes†. Sorry we considered spending our money here.