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February 2024 by Heidi Becker
I just want to say what a professional and thorough job Tom, Chase and Will did installing a new Roth oil tank in my son's home on Friday and today (Thursday, February 22nd). They were polite and did the work quickly and efficiently. I would recommend Corbin Fuel because of the job these guys did! Thank you Chase, Will and Tom!
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February 2024 by Nancy Schiano
I have an $800 credit sitting in my account with Corbin Fuel and they’re refusing to deliver Fuel to my home because my name has not been added to the account. I have lived in this house as long as we have owned it and have been by my parents caregivers. They both just died, and they’re refusing to deliver Fuel to me because my name is not on the account! How can they have the right to withhold fuel for me when I have $800 sitting there that’s needed to pay for my Fuel? I will be looking for another propane company. I refuse to continue doing business with this company. Be aware legally, they are not allowed to do that.
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December 2023 by Mem Bee
Very unprofessional people. Do not waste your time, money or effort with them. Will charge you your arms, legs and eyeballs. Staff are very rude. The Bel Air location manager or whoever he was the rudest business person I have ever came across. He was yelling at us and when we travelled out of the country, came back they had taken our tank. So they didn’t even had the permission to open our gate and came in our property. When I called him to talk he was rude, obnoxious and very indecent. If you want someone unprofessional, rude and idiotic… call the Bel Air location Corbin
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November 2023 by eden mali
Very unprofessional people. Do not waste your time, money or effort with them. Will charge you your arms, legs and eyeballs. Staff are very rude. The Bel Air location manager or whoever he was the rudest business person I have ever came across. He was yelling at us and when we travelled out of the country, came back they had taken our tank. So they didn’t even had the permission to open our gate and came in our property. When I called him to talk he was rude, obnoxious and very indecent. If you want someone unprofessional, rude and idiotic… call the Bel Air location Corbin
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October 2023 by Jack Joseph
Have had Corbin technicians come out 2 times in the last 2 months. Both times, the techs were professional, courteous and very helpful. We have a oil-burning boiler furnace which needed work done. In both cases, the technicians were outstanding. I would recommend Corbin for furnance issues for this coming Winter whole-heartedly. Awesome, Five - Star review.
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October 2023 by Christopher Braun
I am using Corbin fuel as my propane and heating oil supplier. They have great prices and have been very professional. I spoke with numerous suppliers and chose Corbin for the transparency in pricing, competitive prices, and the level of customer service provided.
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September 2023 by James C.
Corbin Fuel is an excellent family owned business. They have been my heating oil supplier since 2006 when I purchased my home. Their service contract is the best! Includes an annual cleaning and prompt emergency service. My AC system died in the middle of the July heat wave. My system was approaching 40 years old. Repair it wasn't the best option. I chose to replace the oil furnace, oil tank, and AC unit. On the scheduled date six technicians arrived at 9 am and completed the job by 3:30 pm. The price was less than I expected to pay. I highly recommend Corbin for all your fuel and HVAC needs.
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May 2023 by Deborah Sokolsky
Tom was our Corbin service technician. He was on time, thorough and explained all aspects of the HVAC unit we have in our home. We have used Corbin in 2 homes over 20 years and could not be happier with our auto fuel deliveries and service.
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April 2023 by Vin P
We've had some issues with our tank placement in the past because it was located inside a locked gate. We've called many times in the past asking them to call ahead for access to the tank, something they seem to be incapable of understanding. Every time they come to fill our tank, we get an angry call from Gary about having a locked gate blocking their driver from accessing our tank. The most recent event was the most absurd. Gary from the Bel-Air location called my mother yelling at her about the (what most people would consider a small issue) tank being inside a locked fence. He then threatened to have our tanked pulled and account closed. It's funny he's mentioned directly by name in other reviews. We've tried to communicate to them the simple solution but they don't get it, it's all our problem. We moved our tank so they could access it for now but we plan to close our account and switch providers when renewal comes around. Really what a joke to yell at and threaten your paying customers regardless of any situation. Like, it's almost funny Gary got so mad ? about nothing.Hope that problem gets solved, it's not worth getting upset about.
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February 2023 by Ca Cha
We did sign up for the one year service plan. The three stars are for the service team. All good there. The billing system is lumped together service plan, oil, and propane so be careful it can get confusing. This can also effect the finance charges since it is based on the lump sum. I was told the service agreement was not due immediately. So I did mark each payment as "oil" but I guess they didn't see it? Also was paying the oil in payments as the times have affected higher cost. We ultimately had no oil while on an auto-fill account because we did not pay the lump sum balance. No heat while 15 degrees. No apology for the misunderstanding and I'm still receiving late fee notices and have not used them for oil since April 2022. There's so much more, too much to share Just not feeling the love.
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December 2022 by Miranda B
Gary is unprofessional and should not work with the public. He closed our account Friday without telling me because I stated I was going to call a few places before moving forward with them filling up my tank. Originally tried to blame tank and said it was unsafe to fill in 2020. Unsafe to fill but they then came by two weeks later and filled it up automatically. I was not willing to lose money on the oil so I didn’t move forward with a new tank. In 2021 they said the oil tank was fine and filled it up. I never post bad reviews but I have been a customer of Corbin’s since 2018/2019, I used them for different maintenance services and always paid my bills on time. On Friday, I found oil for .30 cents cheaper but I was going to use Corbin because I haven’t had an issue with them and I like the automatic fill ups. Oil cost has jumped tremendously the past two years and I was doing my part as a home owner. Gary tried to say the account was closed due to the SERVICE DEPARTMENT saying that the tank was not safe to fill but could not say when anyone recently looked at it. When I called Gary out on my account being closed due to me mentioning shopping around and he said yes- that’s part of it. He stated Corbin don’t have time to “play around” during their busy time. Honestly posting this as a warning to others to run from this company! You’ll find cheaper oil and better service else where.Update:Owners response is a joke and obviously doesn’t understand how incompetent his staff is. In 2020 they said it was unsafe, 2021 it was safe. Consistency would be helpful for your customers. Prior to closing my account they said they would fill it up but would not be liable if anything happened. They closed my account because I said I was going to call a few places. CORBIN DOESN’T CARE ABOUT YOU OR YOUR FAMILY. In the end I purchased oil for much cheaper but I wanted to warn everyone how much of a garbage company this is.
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October 2022 by Rosalie Gibson
Very responsive. Tom was very informative and made sure we understood the problem. He fixed the problem the same day. Thank you Tom.
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July 2022 by lynn proutt
Chuck and Adam installed a new furnace yesterday and did a remarkable job. The ductwork had to be redesigned and it makes a tremendous difference in the air flow. They left the basement as clean as it was before the job. It’s a pleasure working with friendly and conscientious people. Thanks for a job well done!
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February 2022 by Tim Foley
Called Corbin today because my oil furnace was constantly shutting down. Tom the Corbin Technician was at our home within the hour. Tom was very knowledgeable, professional and also personable. Tom did a thorough inspection/testing and found several parts that likely were causing my furnace to fail. He replaced these parts and explained what each part did. Definitely 5 star service!!!! Thank you both Tom and Corbin!!
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February 2022 by Deb R
I decided to have Corbin do a maintenance check on my furnace. Tom Galpin was my technician. Tom took the time to explain what he was checking and why. He also pointed out the important parts on how the furnace works and what to look for in the future. I can't say enough good things about the service he provided. Thank you for your valuable insight with helping me stay warm this winter.
