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January 2023 by Tony Farley
Very disappointed in this place, walked into this store and was immediately greeted but once I told them I already had a pool table and was just looking to get pool cue he walked away from me and went into the back room. While I was looking around a lady came in and was asking about pool table and they immediately came up to her friendly and couldn’t ask her enough questions about how they could help her, So if you are not looking to spend 5000 plus with these people they have no interest in helping you. Will never go back.
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July 2021 by Steve Mccauley
Would leave a zero if possible. Had pool table moved and new felt put on in November 2020. Had to have them come back and put new felt on a couple weeks later due to a “defect”. Now July 2021, had to have a different company come out because the felt was coming loose. That was the least of what they found wrong when the took the table apart. The slate had deep scratches in it from where it was dragged a crossed staples, old felt still attached underneath causing staples to come loose, the slate bolts were not tightened all the way so the wax was coming out from between the slate pieces. In the end I call them to talk about it and was told “you should have called us to come back” and “I don’t know what you want me to tell you. I strongly suggest you find someone else if you value your table.
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June 2021 by Matt's Workout Place
Great customer service. Family owned and it shows. I have purchased my pool table, home theater decorations and a hot tub from them.
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May 2021 by Alan Givens
I have been a customer of Family Recreation since 2004. I have purchased a pool table, bar stools, and a hot tub over the years. The staff is friendly and knowledgeable, I've always felt like I got the best price when comparing to similar businesses in the area. All around, this is a great family run business and I highly recommend them.
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May 2021 by Darlene Tarr
Everyone very helpful
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May 2021 by Alan G.
I have been a customer of Family Recreation since 2004. I have purchased a pool table, bar stools, and a hot tub over the years. The staff is friendly and knowledgeable, I've always felt like I got the best price when comparing to similar businesses in the area. All around, this is a great family run business and I highly recommend them.
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February 2021 by Cheryl Dunford
Owners are very friendly and knowledgeable about their products. Products are of superior quality and offered with an array of customizations at competitive prices. I bought stools 10 years ago and because of the quality and longevity of the stools purchased an additional, same style, but changed out stool covers due to change in color scheme. We recently purchased a pool table too and love it. The table was assembled at the home with delightful conversation and instruction on how to maintain the product. We give this family store a 10 being very satisfied with their service, warm hospitality, and products.
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October 2020 by Ellen Hickey
Outstanding service and value. I bought my hot tub here 14 years ago. It’s been an awesome experience working with a respectable family owned business that cares about their customers. They stood by their product with great service and were always ready with free advice for me as to how to get the best out of my hot tub. So where do you think I will go to first, when looking for my new hot spa?
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August 2020 by DGallo Galloway
I called to get a price for a set that was advertised online the gentleman on the phone did not know his product and was very rude and stated that they don’t sell sets (item was clearly advertised as a set) he then demanded that I come to the store because he could not answer my question. So since he lacks patience and customer service skills, I will take my money elsewhere!
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August 2019 by Susan Welsh
Great to work with, very knowledgeable
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May 2019 by Alex Repke
We bought Bar stools, kitchen stools and a pool table. Very helpful. Product is top notch.
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February 2019 by Terrance Mowery
Beautiful store!Very friendly and knowledgeable staff!
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October 2014 by John Hansen
These guys sold us a hot tub. Educated us on what tub to buy. My big thing was warranty Im a mechanic and didn't want to work on it they explained everything throughly. I love that its family owned mom dad and three brothers own it. Its amazing to see family owned business still running strong. I would by from them again. Enjoy your tub when you purchase it. John Hansen
