-
July 2024 by Jen Bromwell
The team at Firestone is awesome! Heather, Chris and Henry are extremely helpful and knowledgeable!
-
July 2024 by Photi Mavroulis
Had an emergency far from home, luckily I found a Firestone. I was greeted by an associate there, Chris who was able to get me taken care of and back on the road quickly. His customer service couldn’t have been better. From now on anyone who asks me where to go for tires in Bel Air, this is the place I’ll be sending them.
-
July 2024 by Yiannis Athanasiou
Worst experience ever.
I made my appointment 4 days prior to my arrival ,I had picked the tires for my vehicle and I had the total price.
Upon arrival I was told that they don't have the same tires,and if I want new tires,I would had to pay about 200 dollars more
SCAM.
If you are not going to provide customers with honest service, don't provide any at all
-
June 2024 by David Cole
Brake service was done a bit earlier than requested and for exactly the price quoted. Very satisfied
-
June 2024 by D Whit
Excellent customer service, very responsive and patient with “dumb” questions, especially Heather and Connor. They are always honest and don’t try to nickel and dime me by trying to sell me things that I really don’t need or can wait a while. Highly recommend and will continue to use them for all of our future car needs.
-
June 2024 by Rena Smith
I love this place. The front desk staff are super helpful and friendly. The workers are great. They give you updates as they work on your vehicle and try to get you in and out in a reasonable amount of time.
-
May 2024 by Zachary McCrary
Very friendly and they got my car in and out promptly. I was surprised at how fast I was out the door.
-
May 2024 by Gary Mears
Work was done so fast and great care was taken. Super friendly staff and mechanics too.
-
May 2024 by Mark DeAtley
Always upfront with cost and suggestions on vehicles I have serviced by them. One recent example, a dealership in town wanted $250 for replacing a tire pressure sensor ... Firestone had it done in two hours & half the price.
-
April 2024 by Kitty Smith
Always receive the best car care at Firestone. Customer service friendly.
-
February 2024 by ken snyder
I was very unhappy with the price that I paid for the front brakes. I have never spent this much for any brake service in my life. I truly believe I was taken advantage of. I more than likely terminated any future services.
-
January 2024 by Michael Melchionni
The team at Firestone was happy to help me with my flat tire. Friendly team and treated me well. Would recommend.
-
January 2024 by Slater Ashby
Firestone put 4 tires on my car and they were very quick and it was lower than the estimated price. There customer service was very good
-
January 2024 by Cynthia Morgan
They are always pleasant, kind, fast and efficent!
-
January 2024 by Bonnie Blades
These guys were so honest and kind! Adam and Chris helped me so much when I got a nail in my tire. Adam put my spare tire on right before closing on Christmas Eve, and after the holiday Chris was able to fix my tire, saving me from having to buy 4 new tires for my all wheel drive car! I will be using them from now on!
