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January 2024 by Marty D
Wow, what an amazing experience at this dealership! I made an appointment to look at a car, and the sales associate called me the day before to make sure I was coming at the time we had agreed. So I was pleasantly surprised that he had me wait for more than an hour before he could see me. Now that is what I call professional! The transaction went without a hitch as well, with me taking all the extra warranties that they offered through their super easy to understand sales processes. There was no way I was going to leave without all those extras tacked on. I loved it! It even included the delivery of the vehicle to my home on the same day, and I was so thankful that they could not keep their promise and I had to drive the delivery guy back myself so that I could drive my new car for three hours. That was so amazing! I can tell these guys really appreciated my business, and was very happy to receive all their voice messages a few years later to offer to sell me another car. I really appreciate their insistence, even after I told them to stop calling me. Now that is what I call great service, because they know that I can't wait to buy another car from them. I'll be by really soon!Oh, and they even had me sign a contract for me to only leave good reviews for their excellent service, so of course I happily oblige. Thanks again Heritage Mazda!!!
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January 2024 by Rhiannon Blankenship
I recently had the pleasure of purchasing a 2019 Volvo from Heritage Mazda Bel Air, and I couldn't be happier with the experience. Anthony Harris, our knowledgeable salesman, not only answered all my questions but also maintained excellent communication throughout the entire process. Special thanks to Cristos for being incredibly helpful during my first car financing. Even after the purchase, both Anthony and Cristos have continued to be understanding and supportive. Thank you, Heritage, for making my first car-buying experience a breeze! I love my new Volvo!
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January 2024 by Trista Grimm
When I found out the insurance company was going to total my other car, I dreaded the whole process of buying a new one. I was pleasantly surprised. I didn’t make an appt and walked in on a busy evening. Paul set me up with Jessica. She made the dreaded experience very pleasant. Everyone was nice and very accommodating. I was always part of the “Jones” family. But when Jones started to scam me on high dollar services that I did not need, I went looking elsewhere. So glad I did!!!Thank you Jessica and everyone that helped me. I absolutely love my Atlas.
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January 2024 by Ashley Turner
Justin Craig was a great sales associate! He was very helpful and patient. I worked with him for two days and he did an amazing job getting me into a car that I absolutely love!!
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January 2024 by Talaya Fudge
Wonderful experience at this location, was treated like family from the moment we walked In.Mr. Anthony Harris (Sales & Leasing Consultant) was just amazing, very honest and straight forward with the whole process. He was very knowledgeable about the vehicle we already had our eyes on Definitely will be back to purchase another vehicle. Also Christos in finance was VERY HELPFUL.. no games no gimmicks just honesty. Will definitely be back to purchase another vehicle here. Thanks to the whole Mazda Bel Air staff.
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December 2023 by Heather Torres
I can not be any happier with my decision to purchase my 2024 Mazda CX-5 and Jessica Barlow wasn’t anything short of amazing throughout my buying process! Jess was kind, patient and so down to earth, she made me feel like I had the biggest advocate in my corner in finding the car that was perfect for me ! I highly recommend working with Jessica!In addition to Jessica I was also able to work with one of the finance directors, Josh Wolf. Josh was astounding! He made me feel like he truly had my best interest in mind to ensure I was extremely satisfied with the purchase of my new vehicle and able to take advantage of the best available offers. The car buying process can be something most don’t look forward to but the team at Heritage Mazda made it the process smooth and gratifying
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December 2023 by Jacob Crouse
Title: Exceptional Customer Service from Paul G at Heritage Mazda in Bel AirI recently had the pleasure of working with Paul G at Heritage Mazda in Bel Air, and I couldn't be more thrilled with the outstanding customer service he provided. From the moment we walked into the dealership, Paul's kindness and efficiency were evident, making the car-buying experience a breeze.Paul demonstrated a genuine commitment to customer satisfaction by not wasting any time. He quickly ran through the numbers, ensuring transparency and clarity throughout the process. His professionalism and efficiency were greatly appreciated, making the entire transaction smooth and stress-free.What truly set Paul and Heritage Mazda apart was their understanding and consideration for our family situation. With three young children in tow, the dealership went above and beyond by allowing us to bring them into the office while we explored our options for a new vehicle. This family-friendly approach made the entire experience enjoyable for all of us.I want to express my gratitude to Paul G for his exceptional service and to Heritage Mazda for fostering a customer-friendly environment. Thanks to Paul's assistance, I am now the proud owner of a new Toyota Corolla. I have every intention of reaching out to Paul for my future vehicle needs and would highly recommend him to anyone in search of a positive car-buying experience. Thank you, Paul, and the entire Heritage Mazda team!
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October 2023 by Boop X0
Paul was an exceptional salesperson. He is was very knowledgeable, and thorough throughout the sale’s process. Ensuring that he heard all of my concerns while also offering excellent customer service. I recommend Paul because he is patient & very personable & friendly so he made this process a breeze! I really enjoyed the demonstration on paint protection and the fact that he took his time to explain everything to me in a way that I can understand. The managers Justin & Josh were also exceptional reaching out to me prior to coming in to make sure that I was prepared. Christos was also great for finding me the best rates!
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September 2023 by Torrie Harper
We started this process knowing that we lived about two hours away. That didn’t stop Paul from working out a deal, getting together the financing paperwork and driving the car to our home. I worked with Cassandra in financing over the phone and she was so helpful, as well. And a huge thank you to the gentleman who followed behind with a second car. All in all, it was way smoother and a time saver not to have to visit the dealership!
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September 2023 by Jason Morgan
Had a Great experience! Justin Craig was an outstanding Consultant! Best car buying experience I've ever had! Cassandra Foss helped me so much with her Financial Expertise! Justin Ledbetter gave me a great experience as well. He lead his team to victory! I've bought multiple cars with Heritage Mazda! And this was the best experience yet! I'll be back!
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September 2023 by Carole Robbshaw
I initially worked with Paul who made me feel very comfortable. He was knowledgeable and friendly. As he was off the next day I worked with Justin to complete my purchase. This young man was extremely personable and was in no rush for me to make my decision. He understood that it was a stressful experience for me and we chatted and got to know each other a little. He obviously loved his job and the company he worked for which is Heritage Mazda Bel Air. He helped me to relax and be excited about my new car. I wouldn’t hesitate to refer any of my friends to this dealership. They recognize the fact that people need time and information in order to make an informed decision.
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September 2023 by William S.
Wasn't going to buy a car today, but Paul G in sales really did an amazing job. Very personable, and honest. I bought the CX-30 and it is just beautiful, he is the man. Didn't try to sell me or pressure me into buying. Got me exactly what I wanted.
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September 2023 by Chinelo Ananaba K.
Heritage Mazda Belair has been the absolute best dealership I’ve done business with in MD. I worked with Christopher Holden, and he was really professional and so helpful in helping me select the best Mazda vehicle that was perfect for me. Wish I had more than 5 stars to rate Chris, cause he deserves it. Visit Heritage Mazda Belair if you are looking for a new vehicle and you won’t be disappointed at all.
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August 2023 by Sam Shen
Anthony as our sale person did a fantastic job! He patiently went over all of the steps with me on a late Friday night and ensured us had a good experience. Another associate that helped us out was the finance manager Christos! He was able to secure my finance option at a very competitive rate and shared with us with his expertise! Both Anthony & Christos stayed extremely late with us till the purchasing process was settled.(they closed at 9 but we didn’t leave till 10:30pm+…) they are the true pleasure to work with and I will come back for them with my next vehicle purchase. Overall I will highly recommend working with Anthony and Christos with the car buying and financing needs!
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August 2023 by Jasmin Perry
Wonder experiences with Braden and Anthony! Seamless, informative. Went above and beyond to be helpful. Very patient. Will be buying my next car here as well. I’mPart of the Mazda Family for life now!
