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February 2024 by Zahra Khan
I recently had the pleasure of getting my car serviced at Jiffy Lube in Bel Air, and I may say, I'm thoroughly impressed. The staff was incredibly friendly and knowledgeable, making the whole experience seamless and stress-free. Not only was the service quick and efficient, but they also took the time to explain everything me in detail. I highly recommend Jiffy Lube for their exceptional service and professionalism.
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February 2024 by Virginia Meredith
I was very surprised at the price hike since last visit for an oil change went up over 20.00 I will be going back to the dealership I get them free their
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February 2024 by Sandra McCain
Very friendly technicians who seemed to love their jobs!
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January 2024 by Trista Trista
Okay so I came to this location after some really bad experiences with the Edgewood location. When I arrived I honestly expected it to be just as horrifying and the staff to be just as rude but thankfully that was not the case. From start to finish the whole crew was kind and courteous! We were in and out and what I believe was about 20 minutes. If you're ever in need of a quick oil change, I would highly recommend this location!
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January 2024 by Shannon Larrimore
Best jiffy lube around!! Honest, helpful & efficient
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January 2024 by chris b
VERY fast service, friendly staff
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December 2023 by george conner
The official I spoke to is someone I have worked with before. He’s a great representative for the company. I actually look for him when I come in there.
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December 2023 by chris baker
all the guys at the tollgate location in bel air are very professional and make the experience quick and easy.
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December 2023 by Jim Hall
Yes - Jiffy Lube offers FREE TOP OFFS, and it was explained to me that i should have an oil change in lieu of getting topped off when I still had 1500 miles left on my previous oil change. I cannot help the vehicle I drive burns oil the way it does. I did opt for the oil change because the staff wasn't going to top me off for the 2nd time. Poor decision on his part.
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November 2023 by BT Watson
The engine air filter they installed was bent or defective, causing a check engine and other lights to come on. The air filter was replaced, but somewhere in the process the sensor was damaged. It took 4+ hours to get the part and the repair complete. Not a good experience, but I believe this matter to be an anomaly.
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October 2023 by Anna Kasprzak
Super sweet and helpful employees here!!! Plus I’m always in an out in no time! Extremely quick service.Services: Air & cabin filter replacement
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September 2023 by Chris Coccagna
Quick and efficient. There is a $15 coupon on line they accept if you use synthetic oil. Just google Jiffy Lube. I hate when they ask you a million questions in an attempt to up sell. Fortunately they didn't this time.
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September 2023 by Angela Thompson
The Bel Air location is amazing! The workers are knowledgeable, quick and don’t try to recommend services just to get over! I’m a forever customerServices: Tires
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September 2023 by Christine A.
in May I went to Jiffy Lube to get my oil changed and asked for synthetic oil and assumed everything was done which cost me $80 shortly after my car started making noise, and I discovered that there was only a quart of oil left. Nothing was showing on the dipstick. I took it to another shop, and it was the original oil filter from the time prior to going to Jiffy Lube. I went back to Jiffy Lube and asked to watch this time. I was told that I insulted them because I said it wasn't done correctly the time before and that I insulted them. I then asked them to pull my car forward so I could take it somewhere else.
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August 2023 by Angelique Sanders
The staff was friendly…a little too friendly. In retrospect, it seemed a bit of bait and switch while I got services tacked on to my bill that I did not ask for nor did I consent to them.I was asked what oil I normally use, and I said ‘synthetic blend, but conventional will be fine.’ A $25 oil additive was applied to my bill. I was not even asked if I wanted it, they just tacked it on.What really upset me is that I did not authorize a 2 part fuel treatment. In fact, I did not even know they did it until I got the bill. I wasn’t asked if I wanted it, and I definitely did not consent to having it done.The tech that was handling my paperwork was very pleasant and we made small talk. In hindsight, it feels like he took advantage of me. I was in a lot of pain (which is why I was turning to a quick oil-change facility in the first place) and reciprocating his small talk, so when he said he was “taking care of me,” I figured that was something you say to your customers to assure them. He applied a coupon to the bill, which I thought was just for a simple oil change at that point. A $49.99 oil change with a $12 off coupon that I had brought was now $104.00 total with his extras and his “taking care of you” coupon. “Taking care of you” in this case meant “taking advantage of you,” and for that, I’ll not be returning.
