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January 2024 by Kathy Schucker
Kristy helped me and my family with our new prescription eyeglasses purchase. She is fast, efficient, friendly, and incredibly helpful in finding the best cost for our glasses. I highly recommend her.
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December 2023 by Anthony Huling
Our current healthcare system, largely controlled by insurance companies, doesn't exactly make it conducive to deliver top-notch patient care on a consistent level. But in Dr Connolly, you will find a superior eye doctor who will not only deliver an excellent exam, but equally important make you feel heard and seen. I have been going to Dr. Connolly for close to 15 years now and her ability to connect with her patients is unmatched, and it's because of this that I will continue to seek her care for years to come.
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August 2023 by Howard H.
This place is not closed. They only moved to the other side of the shopping center.I recently scheduled an appointment at "MyEyeDr" in the Festival Shopping Center, having booked it well over a week in advance. However, upon arriving at the stipulated time, I was confused. To my dismay, they claimed to have no record or information regarding my appointment and casually suggested I reschedule for the following week.This being my inaugural visit, it was certainly not the introduction I was hoping for and has ensured it will be my last. I later noticed many unfavorable reviews on Yelp, which might have spared me this inconvenience had I taken the time to read.For anyone considering their services, I'd strongly advise looking elsewhere. Your time and effort deserve better respect and efficiency.
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June 2023 by Leslie H.
Was listed as a provider through my insurance. Went in, has a vision exam- was told my insurance didn't participate- when they did per the website. A few months later after my initial exam I was told I could come in and pick glasses- they wouldn't let me select glasses until their corporate office corrected the issue on their end. Went in, picked my glasses- received a text that they were ready for pickup. Left work early to get the glasses I should have had months ago- they can't find them. This place is a joke and could care less that they are failing to provide care to their patients. Go anywhere- I mean anywhere other than this place if you want to get glasses in the same year you had an exam.
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June 2023 by Pamela
I had an amazing experience at MyEyeDr, my first visit to their establishment. It was truly invigorating to be welcomed by employees who greeted me warmly with smiles. The Optometrist was exceptionally kind, and for the first time ever, I didn't have to leave without my glasses. Unlike other places I had been to previously, MyEyeDr accurately and effectively got my prescription right.
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June 2023 by Pam W.
I had an amazing experience at MyEyeDr. It was truly invigorating to be welcomed by employees who greeted me with smiles. The Optometrist was kind, and for the first time ever, I didn't have to leave without my glasses. Unlike other places I had been to previously, MyEyeDr accurately got my prescription right.
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May 2023 by deanna grimm
I had an appt in the office with the virtual dr. my appt was at 420, at 545 the front desk informs me that there are only 9 virtual Dr's online for 30 offices and they cannot see me even though I had a scheduled appt. I didn't want to see a virtual dr to begin with but they had to reschedule my appt once already and put me with a virtual dr. Complete waste of time.
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May 2023 by Mike T.
Absolutely terrible. Doctor was a total smart ass that couldn't do no wrong. Prices are crazy high and they screwed up billing the correct insuranc. Then when I go to have them fix it they ignore me for months and then give me a crazy attitude about how they are right and I'm wrong and why did they need to call to explain that. They are so ignorant. Never going there again and rhe dozen and half people i know that did go there with t anymore.
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April 2023 by Autum Keyes
Very disappointed, came in with my grandmother who is 85 and witnessed manager Kristy being rude and disrespectful to employee Ruthann, I think her name was, putting her down and being disrespectful, also Sean I think was a secretary, is very creepy and talks to customers about his financial situation and how he can afford expensive items and his Mercedes bens, just doesn’t seem like a very professional environment, when leaving kristy was also seen smoking cigarettes in front of the store. My grandmother worked with Ruthann and she was very gentle and patient with us, especially because my grandmother has dementia, definitely will work with Ruthann in the future, just very disappointed she was talked to in such rude language (in front of customers) hope she’s doing well!
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April 2023 by Susan Androsky
Dr Haynes gives the most thorough eye exam we’ve ever had. He’s very nice, doesn’t make you feel rushed, and explains everything to you. Kristy helped pick out my glasses, and she was great about grabbing a bunch of pairs and helping us decide which ones were best.
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April 2023 by Google user
Dr Haynes gives the most thorough eye exam we’ve ever had. He’s very nice, doesn’t make you feel rushed, and explains everything to you. Kristy helped pick out my glasses, and she was great about grabbing a bunch of pairs and helping us decide which ones were best.
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March 2023 by Sandra Woods
Very disappointed, came in with my grandmother who is 85 and witnessed manager Kristy being rude and disrespectful to employee Ruthann, I think her name was, putting her down and being disrespectful, also Sean I think was a secretary, is very creepy and talks to customers about his financial situation and how he can afford expensive items and his Mercedes bens, just doesn’t seem like a very professional environment, when leaving kristy was also seen smoking cigarettes in front of the store. My grandmother worked with Ruthann and she was very gentle and patient with us, especially because my grandmother has dementia, definitely will work with Ruthann in the future, just very disappointed she was talked to in such rude language (in front of customers) hope she’s doing well!
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March 2023 by Martine Uveges
I was able to get an appointment the same day! Everyone was courteous, informative, and able to help me get checked out and get new glasses quickly. All done in less than 1 hour, and I am happy with the results.
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February 2023 by Colleen Black Schaffer
Ruthann was the best eye specialist I have ever worked with. She was super patient and pleasant and helped me determine the best way to process everything through my insurance. I hope to work with her again in the future. Thanks for a low stress l, efficient experience!
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February 2023 by Jacqueline Butler
Kristy is great! She was helpful when looking for glasses. MyeyeDr is where I like to go. They have a nice staff and its so easy to make your appointment. I highly suggest going to myeyeDr in the Festival in Bel Air.
