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November 2025 by Paul Kaline
Service was great thank you!
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October 2025 by Short Stack
Kaitlyn was awesome. She really took the time to explain to me the difference in all the boots and help me pick out the best pair for my feet. Thanks again for being so knowledgeable and patient
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September 2025 by Michael Pugh
Told me they don’t do boot cleaning even though it’s mentioned multiple times on their location website. The person working said it’s because they’re not a full red wing, they just sell the boots.
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August 2024 by Nick Janson
The woman working behind the counter was incredibly nice and helpful. The machine used to measure your feet and pick out the correct insoles worked great. This is my first pair of Red Wings, so I can't attest to the longevity of the boots yet but they were expensive.
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April 2024 by thomas rew
I have had always had a good experience dealing with Red Wing, great customer service.
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November 2023 by Aaron Goodson
Great customer service as always.
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October 2023 by Cindy Valenti
The two employees that helped me in Philadelphia gave outstanding service. They found other stores that might have the shoe I was looking for and provided me with there numbers. When I called a store in Illinois, the woman I spoke to found the shoes I wanted and had them shipped to me. Everyone was amazing
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September 2023 by Maria G.
A few months ago I went to turn a 300 dollar work boat and my visit was very unwelcoming, the girl that was in the front register was so unpr and very racist, I told her that i had talked to the manager days before and she told me to come in and exchange them for someth else so I did go but when I went this young girl was so rude and like I said very racist, mean while my husband had met me there from work and he started to tell her in a high voice that we where told to come and she said to a us in a mean way that is not true and called the police, while she was talking to the police she was describing us, she said to them I don't know what they are Spanish black, she was described us like we are a breed of a dog. so mean while I never got my boots or exchanged . So yes I will never go there again.
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June 2023 by Joe Kraus
I started looking at a pair of logger and immediately the lady asked if I needed any help. She was very knowledgeable and sized my feet in the machine. Went and grabbed the ones I wanted and they were 100% perfect. I will definitely go back
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March 2023 by Ðαπ†h Holocrøn
They treated me differently cause I'm Indian I think. The boots broke down quickly, though, after 1 week of carpeting
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March 2023 by YZ Gaming
THEY GAVE ME TWO DIFFERENT SIZE BOOTS IN MY BOX. had to return them and they didn't have the other show I needed. Waste of time doing that.
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October 2022 by Fresh Cakes
Poor customer service
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October 2022 by Josh DeBoard
Not too much of a selection of shoes that aren't steel toe but very good service very good quality
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August 2022 by David Bilger Sr
Really like Red Wing boots but I was a little put off when I found out they are only making curtain boots and mine isn't one of them and.it.ia the one.they recommend for my working conditions.
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June 2022 by Nicholas Bland
Went in today and had a very pleasant experience with Penny, I was looking for some loggers for work, soft toe and waterproof. Penny got me a few pairs in my size, I ended up buying the USA made loggers and they’re great in my opinion, I wish Redwing would have some more logger options in soft toe but that is an overall production issue and not a reflection on the Bel Air store. I had a great experience, store was clean and staff was friendly and helpful. Will definitely return when I need some resoling or some new boots! Thanks a lot for the ease of purchase and availability of what I was looking for.
