Royal Farms is a highly regarded business, known for its exceptional customer service and commitment to cleanliness. Customers consistently praise the friendly and attentive staff, who go above and beyond to ensure a pleasant experience.
One standout employee, Becca, is singled out for her exceptional service, greeting customers with a warm smile and promptly preparing fresh chicken orders. Customers appreciate her willingness to accommodate special requests, such as draining the chicken longer and providing paper towels, without any issues.
The store itself is described as clean and welcoming, with the self-checkout process also praised for its efficiency and respectful treatment of customers. Customers who have placed food orders in advance are pleased to find their items held in the heated area, rather than left on the shelf to get cold.
Employees like Joe and Kristen are highlighted for their outstanding customer service, with one customer describing Joe as the "friendliest customer representative" they have ever encountered at Royal Farms. Kristen, in particular, is praised for her pleasant and helpful demeanor, leaving a lasting positive impression on customers.
The reviews also highlight the positive work environment within the Royal Farms team, with one employee expressing their love for the job and appreciation for their great boss, Ringo, and the store's kitchen leader, Mrs. Wanda, who ensures the store remains clean and well-organized. Overall, Royal Farms is portrayed as a consistently excellent establishment, providing exceptional service and a welcoming atmosphere for all its customers.
Friendly employees at this RoFo. Love their three piece tender combo with western fries. I got a box this past Thursday and a drumstick. Even received a extra drumstick! Kudos to the gentleman working in the kitchen! I love this location and my go-to spot for chicken.
September 2026
Ice cream freezer wasn't working all was squishy
August 2026
The store manager Lance helped me out with getting my car washed as I have never done the process before! Opened up a ROFO pay account that day as well. He was lovely, would love to come back!
