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January 2024 by emily coffman
Brandon was such a huge sweetheart! I was feeling awful and could barely walk and I forgot what pump I was on, this amazing gentleman walked all the way outside just to figure out which pump I was at! definitely deserves a raise for that! And some extra praise for going above and beyond! You have no idea how thankful I am for you Mr. Brandon! I hope they treat you right there!
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December 2023 by Kenneth Goedeke
The staff at Rofo is great. They take time to get to know those of us who visit daily.
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December 2023 by Raquel Baker
This Royal Farms store "Rocks". All the stores I've every been to, this one is the BEST! It's super clean, employees are extremely welcoming and care about the food being prepared. Thank you!
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November 2023 by Tom Fixler
Ms. Bethany is an amazing person when she's working. We always look forward to seeing her. Her customer service skills are excellent. Thanks Bethany!
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November 2023 by Patrick Sheridan
Awesome place. Have been coming here for almost 9 years and have never had any problems or anything.
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November 2023 by William Sponaugle
Nice employees, clean store
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October 2023 by Melissa Koller
We have been very happy with this Royal Farms location. The chicken we have gotten at some other Royal Farms can be overdone and not so tasty. We sometimes go out of our way to come to this location because the food is good and the employees are so friendly and helpful!
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August 2023 by Heather Wishoet
The deli looked really clean and well kept. The chicken looked fresh
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August 2023 by Brian K.
Wish I could give zero stars! Far too many new, young, uncaring employees. I went today (08/08/23) for chicken and other food and had many problems. First, I noticed the employee cooking chicken shorted me two items, and fortunately it was corrected. However, then instead of two large mashed potatoes, she gave me two large macaroni and cheese. The containers were covered, so I didn't realize it until I got home. When I returned home and noticed it, I called back and spoke to the manager, and she said "yes, we realized it too late, but I had to return immediately for a replacement". I couldn't return immediately for company being over, so I asked for the Corporate number or District Manager, and no info provided. I decided to file a complaint online, as well as file an official complaint with the Better Business Bureau. Avoid if possible, employees just don't care!
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June 2023 by Nigel Young
Customer service was great. The staff were very nice. Store was clean and all. The only thing was the chicken I got was worse than a Jewish burnt offering. You have to have mad grip strength to even break the fried skin. I understand it was late, but not even 9pm. That chicken was definitely sitting in that warmer for more than 4 hours. The chicken was so dry, if you moved the box, the chicken would rub together and sound like Styrofoam. One of the tenders taste sour. Hopefully it is not like this during the day.
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June 2023 by Thomas Harris
To the third shift worker who said “you don’t need to take the condiments to fill your house” last night…that comment came from your feelings from a previous week. Last night not a single condiment was touched. How dare you say that out loud.. if I was a big black guy would have you said that ?? No you wouldn’t have. You can’t talk to shoppers like that. Calling corporate. That was awful. How dare you talk to me that way. Awful. Fighting this and the words you used.
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March 2023 by Dhi
Ordered large western fries for consecutive days and the box isnt even filled halfway. I shouldve ordered just the smallest since thats what you get when you pay for large ??♀️ was not this way before when it overflows with potato wedge now you can fil the space with 2 chicken and bread
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December 2022 by Catherine Clark
Royal Farms Churchville Rd Bel Air MD. Ordered pot pie. No biscuit all of chicken had fat all over it. Husband didn't get leg. His chicken was all fatty too. No utensils and napkins. Yuk.
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November 2022 by Michael Bufardeci
Seems like 60% of the time I go here the store is closed. No sign, just locked doors and nobody inside.Hot food is also really expensive for what it is.
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September 2022 by Tanya E.
I am start to be more of a WaWa fan. Royal Farms has lotto machines in every location but they can never cash a ticket. As far as I'm concerned if you can't cash a $100 winner Lotto should take the machines out. I've been to 3 Royal Farms location and the answer is always the same, can't cash it.