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February 2024 by Pattie D
My message to corporate of this property; I suggest that your professionals get better trained on not asking, "do you have jobs?".
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January 2024 by kris
I really love that there are so many community functions! Maintenance is always professional and considerate and get things fixed. The office staff is really nice. My court is very quiet.
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December 2023 by Tactus
You won't find an apt like this unless u go to a 3rd world country. Frthe washing machines used to be $2 per use, paid with quarters.Just yesterday they changed the price to $2.15, the machine only takes QUARTERS!So it's actually $2.25. Guess they didn't think one would notice
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November 2023 by mostaf W
Be carful before signing lease the water bill, sewer and trash doesn’t include in rent price on their website.
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October 2023 by Amanda Kraft
Maintenance is an absolute joke. We waited over a month for a working toilet when we moved in. Now we’ve been going back and forth for a working oven for a month. I put in a ticket, they send someone out to look at the oven, tell me what’s wrong, leave without fixing it, then close the ticket and never come back. I have to keep calling and putting in more tickets just to try to have the most basic appliances work and nothing ever gets done. Each time, it’s a different tech who comes in so I have to start all over with the explanation of what the previous techs have done. There is no communication with each other or with the maintenance department to say that work hasn’t been completed. The walls are thin and the doors are basically made of plywood. My front door bends and gives if I press on it. Messages sent to the leasing office through the portal go unanswered. Overall, for how much I pay a month, I’d expect a better level of service and a sturdy front door, working oven, and flushing toilet. Editing to add: I also call at least once a week and they always assure me they’ll look into it and call me back but don’t.
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August 2023 by Chris Royston (scifidude47)
I've lived here for a year. The location was nice, but maintenance was a nightmare. I moved in with friends as an addendum, and there are appliances that were broken when I moved in that are still broken or barely holding on a year later. The AC went up mid-June, and we've had to rely on fans just to keep the apartment livable.And while I never saw the fliers for them, trying to bribe residents for 5-star reviews instead of making somewhere worth 5 stars is dishonest and inexcusable. Save your money and sanity and look elsewhere.
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July 2023 by Trena Lane
I would like to take time and share my most recent experience. I had somethings with my account that needed to be resolved and Kelli at the leasing office was terrific!!! She was so genuinely concerned and wanted to help the best way that she could and she was amazing. This really made my day brighter :)
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July 2023 by Zion Harris
I don’t live their yet I’ll be moving their soon, but the leasing office!! was so professional and understanding definitely would recommend living here and the property does look so bad. Every place is not perfect after all but it’s not the worse
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July 2023 by Maryange Ariste-Nixon
Noise is becoming a big problem between 12am to 3am from other residents and it's causing a problem with my sleep. It would be nice if other residents wouldn't leave trash on the ground and dog walkers to do a better job on picking up after their pets.
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June 2023 by John Thompson
If you can do your own maintenance work, it's a great location to live in, I fixed more issues than they did
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June 2023 by Cin Raymond
This place is a scam and is run by incompetent people who don’t know what they’re doing with a new system
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June 2023 by Brady Lindemon
Please consider all of the other reviews before deciding to stay here. Terrible customer service and terrible neighbors. Stay away.
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May 2023 by Victoria Francois (Vic)
Kelli Conway went above and beyond for my family today. BGE dropped the ball when it came to starting my service and cancelling the previous tenants service. While at work, I received a call from my baby sitter that the power was shut off and they were looking for the previous tenant that owed over $1000. I called the leasing office, Kelli sent my lease agreement to me via email, I was able to submit the documents BGE needed, but BGE did not want to turn my power on for 3 business days. Kelli had me conference her into a call with BGE and she fought for me as if she was fighting for herself and her family. I really appreciated everything she did today and she even documented the information from the call and sent it to me via email to keep for my records. Thank you Kelli and Seasons at Bel Air for being so wonderful. :)
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May 2023 by Greg Bane
My first two years there were terrific. After that all downhill. Management was either dismissive of my concerns or would not respond. Maintenance was absolutely awful on repeated occasions. Only by contacting their corporate office were issues resolved. Do yourself a favor and find someplace else to live.
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April 2023 by DevvM0rr 876.__
Love it here!
