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July 2024 by Nancy Hobbs
I am a senior citizen and I always feel welcome at the BelAir Staples store-my questions are answered quickly and with much respect. It is definitely a pleasure to shop there.
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July 2024 by joann deborja
Seriously? Standing by Amazon return counter, no one else here in line. The ONLY person manning the printing & shipping has been busy with something. I know he sees me. So far, 27 mins without ANYONE helping! They shouldn't do Amazon returns if they don't have a dedicated person or can't handle it.
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June 2024 by June Markland
Had the help of a gentleman named Noah. He
Was very very helpful and knowledgeable. Could
Not have done all we were able to do without his
Great help. Was able to get all we needed and
Then some.
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June 2024 by TLV SPORTS TALK SHOW
Service is terrible One associate in the copy dept.
Customers lined up for Amazon returns. Associate from Copy waiting on Amazon
Third time for this service
One copier out of order another needs attention
This has occurred to many times in the past Associate running late for work No help for service
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June 2024 by Avery Northwood
Lauren, in the print center is fantastic and has a wonderful attitude! She helped me get my sister‘s wedding invitations all lined up and made beautiful. She even presented several different test prints so I could see it on alternative paper, and in the end her advice made all the difference.
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June 2024 by Sarona Arzoumanian
Lauren at Staples Bel Air is AMAZING!!! She was a huge help to us and has great customer service!! Thank you Lauren for all your help.
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April 2024 by Corin Rix
Terrible customer service at this location. Supposedly they have UPS drop-off services but be careful what UPS package you take to them. I was told they couldn’t take my two packages for UPS even though I had my labels ready and all. The associate who “helped” me couldn’t even explain why, just said they don’t do everything UPS does and stared at me blankly. I even said that doesn’t make any sense and I all I got from the associate was more blank staring. If I could have been given an actual explanation I wouldn’t be upset but the person literally just stared at me. Especially considering it was pouring down raining and I was soaked just from walking in the store, I really expected more courtesy but honestly the employee was a jerk.
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January 2024 by Patricia Gilliam
Very professional and prompt
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December 2023 by Greg Nixon
Can you guys update the online time to 9am and not 8am?
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November 2023 by Tresa Y
Bought a notebook from here & still having issues with it. They have a good tech group here, some will go the extra mile to get things done for you. I'm just frustrated as this notebook is basically used for writing so it's on the web rarely & it's had to go in a couple times & then sent out which I will say the group they send to isn't the best. I'm not sure what's happening but for the price, I'd like it fixed & properly working.
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November 2023 by Deb Baldauf
Michael at the Bel Air, MD Staples Store is terrific!! He has a wonderful sense of humor! Micheal always seems to make the customers feel comfortable.
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November 2023 by Kirstyn Indy
Staff was very friendly and helpful. Michael at checkout was very kind and helpful.
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September 2023 by Chan B.
Had a fairly easy time with color copying and scanning; you're able to scan to multiple email addresses as well. Payment is made directly on the machine.The computer with the printer attached was inoperable at the time.
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September 2023 by Serena von Paris
I just had the best experience with Melanie in the print center. She took the time to carefully help us decide on the best options for our order to best fit our specifications! So grateful for her time and attention.
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July 2023 by Adam Harrow
Awful customer service
