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December 2023 by Kamila Casconi
This Starbucks is by far one of the best I have been to. Before I even finish paying, my drink is being worked on and I am in there no longer than 5 minutes.
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November 2023 by Krissy Dyer
Nov 2 was my birthday and I was looking forward to getting my free drink. I ordered it on the app along with egg bites. I paid and waited for my time to go in and pick up. I got there a minute after the time it said to and didn’t see my drink anywhere so I stepped aside and waited. 12 minutes later I look at the orders that were ready and see my egg bites were there the whole time but no drink. I politely ask the barista if she could check as a group of friends walked in, ordered at the register, and all were staring to get their drinks. The barista was extremely rude and told me to look around, they are buried in drink orders. I tried to simply explain my situation and she rolled her eyes saying I’m sure it’ll be out soon and to be patient. Then finally asked my name. My drink was sitting unfinished on the counter behind her and she confirmed it was not ready yet. She also decided to loudly point out that this is how it was going to be from now until the holiday. My thought was “what disorganized?” I have complete understanding for being busy. I was a barista. But to put out egg bites 20 mins before the drink when I had ordered online was ridiculous and to be that rude on top of it. I said don’t worry I won’t be back. So much for customer service. Very disappointed and my drink was super bitter.
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November 2023 by L E
Terrible service. Mobile order never filled after 30 minutes. When we asked about the status after waiting 25 minutes, we were told that they are running behind. No apology, no update on time. This is typical of this location.
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October 2023 by Pamela Sparkle
What a great Starbucks. The crew that is there reminds me of a small town, independent, kind & helpful coffee shop staff. Just a nice place all around. The best Starbucks in the area, for a more personal feel.
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September 2023 by Thomas G.
I don't like this place but my wife does. I typically go to DD and did for a simple Black coffee only to have their shitty cup fail. This cup failure is my 3rd this year.....errr. We happened to be swinging by STARBUCKS for my wife's Gr Ic Chai Car Cf 3 pumps Chai and the lady swapped out my crap cup. Thank you Starbucks team for the rock star cup. I do like your snacks and coffee but it's all like really expensive. Cheers
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September 2023 by Alex M.
just a flawlessly operated bux. my online order is always ready and is never wrong. this crew does a fantastic job at keeping bel air running, thanks, you guys.
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September 2023 by kristina bevec mohl
But a great atmosphere to drink in or outside. Very sick service, though, if you are to grab and go.Parking: Depending on the time of day, parking is usually fine. But there have been a few times I have had to park on the side of the building. The walk is short and easy, though.
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September 2023 by Tabitha Gosnell
As busy as they are, they were friendly and nice!
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August 2023 by Nunya B.
I specifically ordered a double-smoked bacon sandwich, the workers told my driver that they can't swap the bacon and instead gave me pork. When I asked why they gave no response and had the same response and I wasn't allowed to refund my order neither. Definitely won't be ordering from here again.
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July 2023 by Cheryl Stamper
Great coffee when we visit family. Love this place. Great baristas!
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January 2023 by Jake S.
The employees are beyond nice and ALWAYS friendly, they always have my mobile order really quick and walk ins are quick as well!! This Starbucks is so awesome great job to everyone who works here!
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December 2022 by Tiffany Soto
My food and beverages are always great, and perfect temperature. Staff is always friendly and are quick at what they do. I've done multiple mobile orders as well and they're always done sooner than the estimated time (something to consider if you like your stuff hot!) I honestly wouldn't go to any other Starbucks in the area.
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November 2022 by Kristy Hyatt
Always friendly staff, makes my drink perfect every time!
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September 2022 by Frank Shaffer
I love starbucks but had to give this location a shoutout, came in with my wife for a coffee. We are sitting chatting and I reached over and knocked my drink off the table. They quickly came out cleaned up my mess and then promply brought me another coffee. I know this may sound like comonsense but done with a smile and urgency. Well done thank you
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August 2022 by Tammy Santos
Love my coffee and usually use mobile app to order. Always ready on time and done right!
