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January 2024 by Sheila Foster
Never used this place. It was fraudulent activity on my card
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November 2023 by Sarah Hufnagel
We love paradise for pets so much. Our dogs look forward to coming here and the staff is so nice and friendly, they actually care and you can tell.
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August 2023 by Chase Lynn
Good facility, nice staff. Lacking in conflict resolution and maybe in ability to match animals. Their “one strike” policy didn’t seem super transparent or fair. Animals need to be setup for success. Think they drop the ball in this department.
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August 2023 by Des
Left our 7-month old dog for 8 nights and requested daily photos as it was our first time. We got the photos and our dog came back to us in good condition and in good spirits. Seems like she enjoyed it.
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June 2023 by Carissa G.
Not a place I’d take my dog. They are not willing to completely listen to the owner when talking and explaining things before over talking you. They are not use to having nothing but novice breeds. My German Shepard and Belgian Malinois were beyond their expectations. My guard dogs don’t leave our side or house. And they were not listening to any thing they we said when it came to our dogs. I was disappointed.
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May 2023 by Fred Stokes
As a trained handler, it was very obvious from the orientation the staff was inexperienced with handling, nor caring for K-9 breeds. The staff exhibited fear and hesitation when trying to get acquainted with the dogs and the dogs picked up on that. It was an absolute failure and a wasted trip. I strongly do not recommend. For novice breeds only.
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May 2023 by Janey Canales
My recent experience with Paradise 4 Pets was nothing short of a complete disaster. If I could give them a rating of zero stars, I most certainly would. The level of service provided by this establishment was absolutely abysmal and left me deeply disappointed.From the moment I walked through their doors, I was met with an overwhelming sense of chaos and disorganization. The staff appeared indifferent and disengaged, showing a complete lack of professionalism. It was clear that customer satisfaction was not a priority for them.To make matters worse, the condition in which the animals were kept was shocking. The facility was unclean, with a pervasive odor that indicated a severe lack of hygiene and proper maintenance. It was evident that the well-being and comfort of the animals were not a concern for Paradise 4 Pets.The staff seemed ill-equipped to handle the needs of the animals in their care. Basic tasks such as cleaning were neglected, leading to an environment that was not only unsanitary but also distressing for the animals.Moreover, the communication from the staff was consistently poor. They were unresponsive to inquiries, and appeared disinterested in addressing any concerns or issues raised. This lack of transparency and accountability is simply unacceptable.Based on my experience, I strongly urge pet owners to avoid Paradise 4 Pets at all costs. The deplorable service, unsanitary conditions, and complete disregard for the well-being of the animals demonstrate a profound lack of professionalism and care. I implore you to seek alternative options where your beloved pets will be treated with the respect and attention they deserve.Paradise 4 Pets was utterly horrendous. I cannot stress enough how strongly I discourage anyone from utilizing their services. Please save yourself the heartache and find a reputable establishment that prioritizes the well-being of your pets.Zero stars, without a doubt.
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May 2023 by Lily Santana
Paradise 4 Pets boarding services has proven to be an absolute nightmare. Despite being a loyal customer for two years and spending a substantial amount of money, totaling over $4,200 across three boarding services, they have treated us with complete disregard.Without any warning or explanation from the owner, they shockingly denied our husky any boarding services. This lack of transparency and communication is unacceptable and showcases their complete disregard for customer loyalty.To make matters worse, Paradise 4 Pets crams dogs into overcrowded cages, forcing four to five dogs to share limited space. This money-hungry approach deprives any dog of the necessary peace and relaxation they deserve during their stay. The environment is overwhelming, with over 100+ dogs present, resulting in constant barking that creates a stressful atmosphere. Additionally, the cages are surrounded by an abundance of feces, demonstrating a severe lack of cleanliness and hygiene.What's truly appalling is the complete absence of communication from the manager or owner. Instead of providing us with options or an explanation, they callously denied our husky any access to their daycare or boarding services.The level of customer service provided by Paradise 4 Pets is beyond deplorable. Their staff is not only rude and disrespectful, but their behavior borders on disgust. I strongly advise against entrusting them with the care of your beloved pets.The unprofessionalism exhibited by Paradise 4 Pets is reflected in the facility's dirty and unsanitary conditions. It is clear that their priorities lie solely in profit rather than the well-being of the animals they claim to care for.I strongly discourage anyone from considering Paradise 4 Pets for their boarding needs. Their money-driven practices, overwhelming and unsanitary environment, and abysmal customer service make them unfit to be entrusted with the care of any pet. Seek alternative and more reputable establishments to ensure your pets receive the care and love they deserve.
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September 2022 by Monte Mallin
We have brought our dogs here for many years and we are always pleased with the experience. The dogs get plenty of outdoor time and the staff is always caring and meticulous in caring for our pets. We feel very fortunate to have Paradise for Pets accessible to us when we need to leave the area and we are grateful for their caring approach. We have never had a bad experience here and will never think twice about bringing our pets here in the future. Very happy to recommend!
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July 2022 by Krysten Jenci
Nice outdoor setting for dogs!! Friendly and efficient staff and very reasonable prices. Our dog enjoyed his time there and got a lot of fun outdoor play!!! He did get a little muddy so good to give your dog a little outdoor bath before coming back to the house ?
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April 2022 by Greg Razzano
This is a wonderful facility with lots of outdoor areas for pup daycare. The staff keep all the dogs safe, and group them with others with complementary temperament, size, and energy. They understand my dog's anxiety about drop-off time and allow me to do the leashing process when transferring from me to staff.
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December 2021 by Betty Speer
Friendly and attentive staff. Great about making sure all dogs are fully vaccinated.
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December 2021 by Wanda Nelson
Terrible Customer Service!!!! I called for the first time to make a reservation for my dog for this upcoming weekend and Christmas. My plans changed so I called today to cancel for the weekend but still wanted to keep my reservation for Christmas. I was told I didn’t have a reservation for Christmas. I explained I made both reservations at the same time knowing that Christmas would be booked early. I was asked when because the person I spoke to told me they have been fully booked for Christmas for 3 days. I looked in my phone log and told her I called on November 11th at 4:27pm and could screenshot it to her if necessary. The person explained that she could put me at the top of the waiting list. I said, “So you’re telling me I have to be put on the waiting list because someone on your end did not make my reservation?” Her response was, “you’re correct.” UNBELIEVABLE!!!Not worthy of ANY stars………..
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December 2021 by Ali Breen
Paradise for Pets lost our dog. They removed both our dogs from the secured area with no collars on. One dog became extremely sick, the other has been missing for over 100 days. While their manager initially tried to help us, his lack of communication + attention to detail cost us valuable time. The owners of the business never contacted us once. At this point, I would never in good conscience recommend this business to anyone.
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November 2021 by Kristen Hillery
I was looking all over the DMV for somewhere that would be a good fit for my 5 month old border collie mix who’s nervous around new people and places. This place is set up for flexibility for your dogs specific needs. The staff did a great job , they are all so sweet and clearly love the dogs under their care. I will absolutely be coming back here with my puppy the next time I need to board her. Highly recommend paradise 4 pets for anyone looking for trustworthy care for their dog!