PC Retro Shop is a computer repair and sales business known for its excellent customer service. The owner and staff are consistently described as super nice, helpful, and not condescending. They provide quick, easy, and wonderful in-person and telephone service, often resolving problems or completing purchases within 15 to 20 minutes. Customers appreciate the fair and reasonable prices, with some noting they received items like a monitor for a great price. The shop fixes a wide range of issues, from broken laptop keyboards and cracked screens to more complex internal repairs and upgrades. They also sell used computers, including laptops and towers. The owner is praised for being willing to explain issues, discuss options without upselling, and even perform fixes at no charge when appropriate. Many customers highlight the value of supporting a small business where you can see a device in person and talk to a real person, making it a go-to place. Multiple reviewers state they will return.
My laptop keyboard stopped working this weekend and I brought it to PC retro shop 2 hours before they closed. The owner Nestor had amazing customer service and fixed my computer before they closed and charged me a very reasonable price. Moving forward, They will always have a costumer in me .
October 2023
Great website. Wonderful telephone and in-person service. I was in and out within 15 munutes. Included me sharing PC specifications, quick set-up for testing, and purchase. Fair prices. Discovered they offer other services. I will return.
August 2023
Truly a great place... I was referred by my brother in law. Each time I've been my problem was resolved. I even bought a used Mac from them.
