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March 2024 by OSCAR C
Everything was very good until one of the ladies said that we had been sitting there for more than 2 hours, that was a comment in very bad taste because we spent 150 dollars on food with my family, that is not good, employees like that are not good for a business. comment I say it in a bad way?
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March 2024 by Liliana Rodriguez
I went to pick up two orders of cassava and pork rinds but it was a total fiasco. The dried pork rinds are not fresh. The last time I bought them, it was delicious, but today the dried cassava and pork rinds were really disgusting. I had to throw away the food.
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March 2024 by Margarita Rodriguez Lopez
The service is terrible, the soup was salty, the waitresses tip you 18%, this place no longer serves 18%, it's a robbery, but not even a restaurant gives you that tip, they are thieves.
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March 2024 by Edwin Contreras
You arrive at the place and they never serve you. You get bored waiting for a rocking chair and nothing is served to you. You will see them only on the phone in order to serve the customer. Bad service.
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March 2024 by Oscar Diaz
Incredible! How can they serve a tilapia with so many scales. My tilapia wasn't even washed well inside. My mother was served a Pollo Encebollado. The chicken was so sweet. After asking the waitress for the ingredients (who didn't know anything), he returned after asking the cook. And depending on how you cook it, they call it BARBECUE! That?!?! BBQ?!?! To a Chicken Onion?!?! Salvadoran Restaurant?!?!?! Incredible. We stopped eating because of this great sorrow. Wanting to talk to a manager, they told us, “They're not there!” And “We cannot give a name.” What a shame that they put the employees ahead of them for their own problems!
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March 2024 by Ana Cerritos
When you enter the restaurant there is a bad smell ? I don't know why!! But the bad smell is unpleasant, the waitresses and cashiers are annoying, the food is horrible, I ordered some pupusas they look like little
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March 2024 by Jose g Cruz martinez
I recommend them, they are very
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March 2024 by Jessica Iglesias (Jess)
The time is takes for the cook to prep the food, and the time it takes the server to drop off the food at the table can take minimum 45 mins ? the food is great! But it doesn’t weigh out the time to get the
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February 2024 by Jose Bonilla.
It is the worst restaurant I have ever visited, the food is terrible, I paid 17 dollars for a beef soup to take away and when I get home I see that it only brings a little piece of meat and a little piece of corn with squash and water, and apart I waited 50 minutes, in the end it would have been better for me to go to sevens for a walk. Gentlemen, don't waste your time going to that crappy FAMILY restaurant.
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February 2024 by Margarita Chicas
I don't know what's happening 6 months ago I didn't go but before that I was going to eat there a lot every Sunday the food was excellent but today I ordered to pick up and they sent me a horrible dry fish in cake without anything horrible and the chilate was ruined the nuegados were horrible hard Also so I just give them one
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February 2024 by Herberth L. Portillo
In this restaurant the service is terribly bad, bad.! By mistake I arrived at this place looking for another one with a similar name but it was a Bad experience, the waitress served them as we were asking, They are not polite, they should be more Courteous to the customers please, This is my opinion, thank you.
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February 2024 by Rosaire Perona
Tried calling an order in , called 6 times , four of those times a woman answered and hung up the phone.
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February 2024 by Augusto Eber
Now since they add the tip to the bill they no longer provide the same service, they brought us the food cold and very late, I don't think I will return here...
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February 2024 by Elvis AA
Okay, I've been ordering pupusas from the family for almost 2 years and I can say that the customer service, the pupusas and the waiting time that I have received during all this time has worsened from bad to horrible. They take too long for a few things, the cashiers tend to have an attitude and the pupusas are very small for their price. My entire family and my girlfriend's family made the decision not to buy from here anymore for these reasons and we looked for another pupuseria nearby. We found one called Olocuilta 5 minutes from the family one, the pupusas there are bigger, less waiting time, and the service is quite friendly. The family pupuseria must change many things so that they do not continue to lose more and more costumers...
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February 2024 by Joceline Gutierrez
Let me give it to you straight. The waitress messes up the orders + rude, the pupusas are so small with a big price (which are not even worth it), and the wait for ONE pupusa is about 20-30 minutes (this was when they messed up my order). Please order some place else as this place seems like they no longer care nor do they want to work here anymore.
