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February 2024 by Saira Marroquin
Terrible service. Yesterday I visited the place and went through the drive thru and one of the people who works there came out and told him that he couldn't help me and that if he wanted me to use the ATM, it was very busy and it was only 4:40 and it was a long time away. to close.
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February 2024 by Hillary Denham
Drive through always takes forever even when no one is in line. The drive through was empty and I pulled up, immediately hit the call button and sent the thing so I could get a deposit slip. Took about 7 minutes or so to get someone to come to the microphone. 30-35 minutes later and finally through. I ended up walking into the lobby to ask a question and there is no one in there.
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February 2024 by Abimael Turcios
Not a good bank at all. They say I comited fraud. Doing transactions I didn't make. Any of that. I was a victim of fraud. Now I couldn't recover the money I had in the bank.
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December 2023 by Cell Boogie
This bank has terrible service an a big inconvenience to me an my business plus don't do business here i been here for hour for no reason a check that came from them an there account
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September 2022 by Jaybee Brown
The Manager is excellent in making you feel special. We arrived around 2p. There was a line forming to the tellers. No one was available to tell us where to go to get papers completed. Two other customers came in. Within 5 mins the Manager invited us in his office to receive service. He was very knowledgeable, professional, and friendly. He was attentive to hearing what we needed.in away that
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March 2022 by Luz Sanchez
Best experience with Corey! Got my boyfriend and I out the way, in and out with new banking accounts!! Highly recommend you guys do your banking needs with him!!
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February 2022 by gabriel milan
Bad service TD bank should close this branchAlmost all employees give bad actitud
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December 2021 by Kimberly C.
I had exceptional service and care at this branch. I had to open up an estate account and Corey started with me to get things started, then Vimbai completed the process. I had an appointment and when I arrived I was greeted with a smile, politeness, and professionalism by Corey. When Vimbai took over, she explained everything completely and answered all my questions. She was very patient, knowledgeable, and efficient. It comforts me to know that the banking for my mother's estate will be handled with care and accuracy. TD bank, thanks for hiring such GREAT employees!!
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November 2021 by Tom Brandon
It was good shout out to Corey he's a great customer service guy ask for him like is personality ?
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August 2021 by Mino Arison
Super horrible. And all she could say was, oh I'm sorry. Careless worker, with the Indian manager telling me, oh I forgot the notary stamp at home, this after I already went to 6 different banks, and this location confirmed over the phone that I can come for the notary!
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June 2021 by Gabrielle Milan
Really upset with this branch
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May 2021 by Xavier Littlejohn
Worst bank I’ve dealt with canceling account now
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January 2021 by N Sha
Horrible location please go to the other location.My. Family member opened an account here pre COVID and manager was staring at him while he made his pin..like literally eyeballing each number he put his finger on.this is so unprofessional. When I opened an account at the other location the lady turned around when I created my password and pin. The people here are so suspicious and weird.I remember withdrawing a large amount of money and the teller looks at my account and says” your doing a great job.” Excuse me why are you commenting on how much money there is in my bank account.Extremely unprofessional. Please take your service to the other TD bank locations in Maryland. They all need to be trained on customer service and etiquette when a customer is creating a password or pin do not stare at them that is uncomfortable and highly unprofessional.
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December 2020 by Kimberly C
I’m an office assistant so I have to stop by different banks weekly and I usually go through the drive thru and I don’t think I’ve ever been spoken to. The whole transaction no one even says “hi” or “thank you” it feels so strange. I know things get busy but you can’t even acknowledge your customers? I have a much better experience at the other banks I go to. I keep going to this TD bank branch cause it’s literally less than 5 mins from our office.
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November 2020 by S Barete
This bank is horrible. They will not close an account at the customer discretion if there is a balance on the account. Rather, this bank continues to allow monthly maintenance fees to accrue on the account causing the balance to continue to increase. Most banks send a letter in the mail with the balance. Completely regret joining. Please sign up with a credit union or a bank that cares about customers. The mediocre reviews explain it all.
