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March 2024 by Jen L
Busy , have to wait in line.
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March 2024 by Mezbah Tareq
the store stuff are not helpful at all.i have no idea at all whatever their policy .i had 6 box all of them heavy and they were pre paid the lady at the counter told me place one by one at the scale to remeasure then after masuring she won’t even touching it ,she showed me to bring it to another place.my question is if i do everything what you guys get paid for?just scan the box? ridiculous. transition time 3/14/2024 around 5pm .
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March 2024 by Sunita Heeralall
Everyone is awesome and friendly and helpful. Kelly and tsion.
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March 2024 by Fernand Kuete
Worst customer service
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February 2024 by Dedan Gateri
Donovan was very helpful to me todayHe is very well spoken ,welcoming and professional .he was also very professional the last time he helped me at another UPS store.i give him five stars
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February 2024 by T M
2-21-24 I took my 3 cell phone to the UPS location to ship back to Verizon. Verizon provided 3 QR Codes for UPS to box up and ship the phones back. The girl at the counter was a complete...... she said I had to bring them in already boxed up. I tried to explain this to her and she kept interrupting me and shaking her head no. I said, get your manager. The manager was literally 10 feet away and I had to look at her and say "well"? Before she got off her rear-end to see what I was talking about.There was no "I'm sorry, kiss my rear, go to H...." just total attitude and I had to ask for proof that I dropped off my phones!!This is the last time I will go to this store!!!!
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February 2024 by donna fermin
I had the honor of being serviced by Donovan at this UPS STORE in Beltsville Maryland. And the service I received here today was superb. I wouldn’t Change anything about his service he is well rounded on his job fast and polite. Thank you Donovan
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February 2024 by Jasson Morataya
The young lady named Jennifer is really helpful in many ways, Multitasker and very nice.
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February 2024 by Rolland Edmund
Jennifer was very nice and professional in her work.
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February 2024 by Adi Aguilar
Very good service
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February 2024 by dany florez
I loved their services
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February 2024 by April Jones
Jennifer, was a great helpful and patience service keep her she very great worker . And very knowledgeable. And fast all customer like Jennifer. ?
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January 2024 by Nicole
The broken signage was a reflection of the interior of the store. The clerk performed the service in a true robotic fashion. I wasn't greeted and initiated and carried the verbal part of the transaction. The young man who accepted my package stood silent until spoken responses couldn't be avoided. The service was ultimately completed, but I won't be back to this location in the future.
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January 2024 by Stic Lopez
Mr.Santos really help me out my first time sending a package cross country his customer service was really amazing as he was helping me out he was also working with other customers as they came, he’s really respectful & has great Communication skills and Patience
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January 2024 by Rodrick
nice people, very simple to give or recieve items