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July 2023 by Patricia C.
Deborah and Isabel were life savers. My car broke down n a local service station promised my car would be fixed in 1 day but by day 3 it wasn't. Not only did this place not update me but ordered the wrong part. I missed 3 days of work, my family had to leave for their jobs. Stranded without a vehicle , I search for a car to rent--- no luck! I spoke with Deborah at Main Street Storage. Deborah was very accommodating and helpful. Deborah was sensitive to the fact that I was stranded and missing work. She helped me get home affordably. I appreciate everything she did. Highly recommend Main Street Storage.
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April 2023 by Michael Maykrantz, Ocean City MD Associate Broker
Great place to store all of the things you just can’t part with!
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April 2023 by Ginger Grant
So helpful! Isabelle went out of her way to help us early on a Monday morning. DEFINITELY recommend.
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April 2023 by Michael Maykrantz, Ocean City MD Real Estate Broker
Great place to store all of the things you just can’t part with!
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November 2022 by Mary Harrison
We really appreciated the security, and property management from Main Street Storage. Brian and Isabel are always mindful of the property. We had a storage unit for 2 years and couldn’t have been happier with the service! We highly recommend Main Street Storage for anyone looking for a storage unit.
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September 2022 by Shawn Harrison
We really appreciated the security, and property management from Main Street Storage. Brian and Isabel are always mindful of the property. We had a storage unit for 2 years and couldn’t have been happier with the service! We highly recommend Main Street Storage for anyone looking for a storage unit.
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August 2022 by Jose Gutierrez
Very helpful guiding me through the process of renting a van, I told Isabel what I needed for and she suggested the right vehicle.Isabel answered every question I had for her and I was very pleased with the services, I will definitely be back whenever I need a rental.
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June 2022 by Marsha Ryan
They were extremely helpful could answer all my questions the units are beautiful there clean I was very pleased with everything it's my first time putting things into storage and they made it easy and explained everything to me I would recommend them highly
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April 2022 by MJ Kuhn
I rented a unit there for 1 year and rented a truck serval times. The facility was clean and probably one of the nicer storage facilities out there. The staff was wonderful—I don’t remember the guys name, but he was older and from Pennsylvania. He was super helpful. I’ll probably need to rent a truck sometime in the future and I will definitely rent from them
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January 2022 by R H
This is a nice, clean storage place and the staff is supper friendly. I especially love working with Brian. He goes above a beyond to be helpful.
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January 2022 by Peggy Hagy
Everyone very nice and extremely helpful to me who had never used a storage unit before. Thank you Brian and Isabelle.
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December 2021 by Joe Welk
Greatest storage facility I’ve been to! Staff is friendly and helpful. Isabel made our move out process a breeze. Will definitely recommend.
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November 2021 by Rodrigo Hernández Torres
Thank you very much for the very armable attention Miss Elizabet
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November 2021 by Sterling J.
WORST STORAGE FACILITY!!! We will ABSOLUTELY NEVER EVER EVER use this place nor will we ever tell any else to use them. In fact, we are telling everyone to STAY AWAY FROM THIS DUMP. Might as well just throw all of your items in the trash and not waste money on getting them ruined. We rented 1 10x20 and 1 10x10 unit for OVER a year. In order to keep our items in good condition, we paid a premium price ( Over $400 a month and $5,500 for the year) for both of these units to be in a CLIMATE CONTROLLED BUILDING. This was HARDLY THE CASE, we complained numerous times about the extreme heat in one unit that ruined nearly 8k worth of furniture. The solution offered was , " Move your stuff to a different unit". Never were we offered any help in getting that done, no reduction in monthly rate, no rebate at all... NOTHING. Basically...stay where u are because we can't do anything about it or move to another unit about a block away. The other unit we were renting was full of MICE!!! The resolution was to put 1 mouse trap in the unit...... it was never changed , checked , followed up on, again NOTHING!!!! Opening those boxes was absolutely disgusting. Over 25 boxes covered in mouse piss and p**** Items in boxes shredded and covered in piss and p**** pictures ruined, furniture moldy., DEAD MICE IN THE BOXES.... ...another 7k , at least, lost in that unit. Needless to say, we are FURIOUS with this facility. We tried to reach out to the management of the facility over 10 times, but, NOT ONCE were our concerns ever responded to nor did they even bother to acknowledge our concerns. When we noticed the issues with the units we 1) Offered to be at the facility, at the time and date, of their choosing , 2) Offered to be there anytime to open the unit for them to inspect, and 3) even offered to leave a key with them.......yet every attempt we made to get this resolved was IGNORED!!!!! When we were finally able to get our items out of that DUMP OF A FACILITY, we never saw 1 person from the facility...however, the minute we pulled out of the facility, we received a call from someone at the facility saying " Oh we see that you have vacated the units, are you out now"? How was everything...... CLUELESS STAFF!!!! This facility is a complete disaster!! As i said from the start......DO NOT WASTE YOUR MONEY AT THIS DUMP OF A SO CALLED STORAGE FACILITY!!!! SAVE YOUR MONEY AND GO ELSEWHERE!!! If anyone wants to see pictures or get more information on our experience.......please feel free to reach out (
[email protected]) ...I am more than happy to discuss our experience and show you what you can expect from this JOKE OF A FACILITY.
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October 2021 by Deb K.
I just want to say that we would recommend Main Street Storage 100%. The staff was very professional and helpful. The storage units are extremely clean, smell good and had no insects. We rented 4 storage units all 10 ft. by 20 ft. We had no worries or concerns about the safety of our belongings. The place is well lit at night and also very clean. We received excellent customer service. Even though we had to travel a little farther to rent these units, it was absolutely worth it! Thank you to the whole staff for making this a great experience!
