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September 2023 by Samantha Hert
The worst banking experience! I've been a pnc customer for over ten years and after this situationI have to reconsider banking options. I deposited a significant amount of money in the atm and the transaction was never credited to my account. I went straight into the bank for them to dismiss me and give me a customer care number on a post it. When I called customer care they told me it takes 10 business days for me to have my money . Unsatisfied and upset I went back to the bank this morning, thinking I could talk to a manager I again was dismissed and told no one was available to talk to me and to call customer care again!!
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January 2023 by Mike Shields
Laura Peters is awesome
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January 2023 by Mike Zehner
Laura Peters is awesome
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January 2023 by Michael
Laura Peters is awesome
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September 2022 by GIGI ESPINOZA
The best location in the area. Doris was so patient and nice and we had such a positive experience with her. Thank you Doris! ?
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May 2022 by Insung Yang
Doris was cordial, swift, and professional. She quickly discerned what I needed/wanted and she's very intelligent. I highly recommend her. She is an asset to PNC Bank.
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December 2021 by Susan Solum
PNC Ocean Pines couldn’t give me 5 minutes of their time. I have an urgent situation. I’ve been with PNC Ocean Pines for 7 years.Not a happy camper right now.
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February 2020 by Boz Ayala
Just opened an account with PNC and they are already failing customer service especially this branch. Thanks for nothing. Stand there getting paid to do nothing.
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October 2019 by Steve Pivec
I have never been to a PNC bank where any of the employees have been rude. I have heard my fair share of rude customers and that's enough to make anyone rude. I love PNC.
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April 2018 by Nathan K
Very friendly. They know me by name when I walk in. Denise was very helpful with a very competitive rate home loan. They financed a line of credit for me too. I love virtual wallet. They give my dog a biscuit when we use the drive through. There are two ATM machines now. PNC has locations all over this area which makes them a convenient choice for banking.
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June 2017 by Dana Augustin
Would give a 0 if I could. I am down here on vacation and stopped bye the pnc to get cash out. I put my card in the machine and it made a funny noise and then said out of order. It wouldn't give me my card back. I went inside and the teller had my card but refused to give it back. She said it was against their policy because I was not a pnc customer. She kept saying the ATM confiscated my card for a reason....it wasn't stollen. I could verify my ID. I had my PIN. they could have called my bank. They left me with no debit card or cash while out of town, alone with two young kids. The whole situation was ridiculous. The people who work here are incompetent.
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November 2016 by Joyce Galello
Very professional and knowledgeable staff.
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November 2016 by Richard Comly
I called near close of business today with a problem and the call was answered promptly by Adam. He was very helpful and took the time to reach out for assistance to try and help me. I was very pleased with the service.
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November 2016 by Charlotte Ngondi
Worse customer service ever, waited for 20 minutes just to have a teller tell me the wait in more than and hour because the people in front of me. Thankfully I don't come down here I would have close my accounts with them. Just rude please have a coffee in the morning if that help
