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November 2023 by Michelle Ho
Always get some nice decorations hete
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November 2023 by Angie
No customer service skills from workers the ones that work on the sales floor just stare at you instead of saying hi or offering help which is odd and rude doesnt have much compared to other ross locations but its an ok store
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November 2023 by Natasha Lewis-Oliver
I bought chocolates from this store and when I opened the box the chocolate was melted into the packaging inside the box. I took them right back in to return. The cashier tried to tell me they don’t accept food for returns. The manager was nice enough to refund my money but you should sell bad food if you’re not going to refund people for it. It’s not my fault your product was bad.
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November 2023 by Miras Umbetov
Worst customer service! Very rude employee! African American lady on the register acted like she personally owns the place and does me a favor by selling me items. No smile, no patience, she is just a worst!
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September 2023 by Ivaylo Angelov Realtor
Great options for gifts, decorations and more. Also a lot of good clothing chooses, gardening, and pets toys. It’s kind of dangerous visiting this store, just because you can’t stop shopping there.
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September 2023 by Jane Hammen
The store was fine - I found a couple thing -but it was the customer service! This store was not busy - a hand full of people in the entire store.I have never had a cashier tell me “you can take your receipt off the register” and leave my items in a heap on the counter - no bag! All because I asked if I could leave my hand basket at the register - her response was “I guess - I’ll have to put it back”. The rudeness was just over the top. No hello - or did you find what you were looking for?I can’t say I will ever go back to that store - I’ll travel down the street to Marshall’s
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September 2023 by jessica kirk
Two girl showed up at exactly 9 on a Saturday an didn’t open the doors until 930 with a line of people outside
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July 2023 by Tom Kershner
Good enough. A bit under staffed.
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June 2023 by Lisa Jill Quinlan- Tyndall
Nice quality products for good prices, however the line is always so long I never end up getting what I wanted to purchase. Definitely need more employees. To add to the lack of workers issue the place was a mess. Shoes were everywhere on floor, lots of things displaced in wrong area, clothes on floor.
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June 2023 by Margaret Macy
Nice store - lots of cool stuff at very good prices
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May 2023 by John Green
Great customer service, need more big men items.
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May 2023 by Debra Smith
I was surprised by the amount of name brand clothes (volcom, billabong, Levi's)
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April 2023 by Zach
Try and keep this short and sweet. Date is 4/15/23 and we were in there approx 9:15. In here for the third time this week, ultimately spending thousands of dollars for investment properties. I brought 2 pictures back in, just to exchange. Not return. Each 25 dollars. So a total of 50. Now I’m back at the register with $400 worth of stuff. (For the 5th time in 2 weeks). Was expecting to receive 50 dollars worth of return. They were nearly the same painting. One i got returned 25. The other. Only 16. It’s less about the 9 dollars. And more about the point. They are basically robbing you for 9 dollars because they said “this item is now a clearance item”. And said there is nothing she can do. (Which is 100% false). Despite me buying it that week. Needless to say, i guess I’ll be taking my thousands of dollars to Marshall’s and home decor in West OC. All because the manager wanted to be snobby and rude. I would like to mention the 2 associates at the counter were very polite, and carried themselves without a snooty attitude.
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April 2023 by just truth
Really nice brand name clothes at really reasonable prices.
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April 2023 by Kristine Vickers
Can always find a good deal on here!
