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August 2023 by Erica P
I had such a great time trying on my first wedding dresses here! The stylist, Rowen, was incredibly helpful and kind. She made the experience so special and truly took her time and tailored a selection of dresses for me that I never would have picked myself but ended up being some of my favorites.
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July 2023 by Sarah A
Anthropologie BHLDN Bethesda was wonderful! I couldn’t have asked for a better bridal attendant and experience! My attendant, Megin walked me through the process and helped me pick dresses to try. I was feeling a little self conscious at my 1st appointment because I am a bigger bride but she squashed my fears and made me feel comfortable and relaxed. She was fantastic helping me in the dressing room and giving direction for the best photos. She went above and beyond to make my experience top tier. I always left with a big smile on my face! Thank you to BHLDN and Megin for helping me find my dream dress!
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July 2023 by Jan O
I had an amazing first wedding dress try-on experience here. Rowan was truly great, so patient and so encouraging. Her picks ended up being our favorites as opposed to the ones I chose online. Would definitely recommend!
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June 2023 by Fred Yen
The wife saw a dress on the web and went in to try it out without knowing it was in their Wedding section.The staff was helpful, friendly, knowledgeable, and accommodating even when my wife told them she wasn't shopping for a wedding dress.How shopping experiences should be.
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April 2023 by Megan Montgomery
Anthropologie had the best wedding gown experience of any bridal boutique I tried! Rowen at the Bethesda location was beyond helpful, offering insight not only into the gowns but also the alterations process. She even let us come back later that afternoon to try my top two again! So happy with my gown and would recommend this bridal shop to anyone.
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December 2022 by Joyce Y.
I stopped by BHLDN in Anthropologie in Bethesda Row for a bridal appointment. My stylists name was Gabriella. While the wedding gown selection was somewhat limited, I had a great experience. Gabriella was extremely patient, and made me feel at ease the entire appointment. I told her I was just starting to shop for a dress and she explained to me that the first appointment is usually just to get a sense of styles/silhouettes. So even though she knew I was not likely buying a dress that day, she didn't rush the appointment at all. She even picked out a few styles for me based on what I wanted, one of which I wouldn't have picked out on my own because I thought the ruffles would be too big on my small frame, but once it was on, I changed my mind completely! Gabriella showed me how important it was to keep an open mind when trying on dresses especially when you're just starting to look. Another plus was that the appointment was entirely free! I do wish there was a bigger floor length gown selection, it's mainly the dresses that are in the center rack. There were some other shorter dresses around the store. Also, as I was picking out styles Gabriella told me that some styles were retiring, which seemed odd to me that they would still have them on the floor, or at least not have them labeled in some way so people would know that that style wouldn't be around for much longer. I still had a great appointment thanks to Gabriella!
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November 2022 by Chloe Campbell
As a boho bride, this is THE place to start.Great prices, great gown, great quality. I was also SHOCKED at how well trained the staff is. As a former bridal stylist and plus size bride, I was not unaware of the issues I could run into. But the staff knew EXACTLY how to fit me into the gowns. They were welcoming, and warm, and made the experience a joy. They let me try on different veils and to really let me sit in some of these gowns to get a better sense of how I felt.Of all the salons I have been to, this BHLDN is easily in my top 3 I would recommend.
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October 2022 by Jessica
I went to both this store and the Georgetown location to try on dresses, and I ultimately came back to Bethesda twice more to figure out veil and accessories once I had picked my dress! If it’s convenient for you, I highly recommend coming to this BHLDN rather than the one in Georgetown. All 3 appointments I had here were excellent. The store was never very crowded, the dress samples were in great condition, and the associates were all so nice and helpful. Each visit, without asking, I was offered bottled water or champagne in a can (haha). Sophia was the consultant at my dress appointment and she went above and beyond my expectations, not just clipping me into the dresses but also styling each with veils and accessories so I could see different “looks.” Megin helped me at my accessory appointments and she was also fantastic, so sweet and super dedicated with taking tons of pictures at all angles (I came alone) so I could choose a veil. I ended up purchasing my dress, veil, and earrings from BHLDN. Oh, and a tip - if you call the store directly to order your dress, they’ll waive the shipping and additional “gown processing” fees. I did this and just paid the price of the dress + regular sales tax - and the dress was on my doorstep in less than two weeks. Overall, highly recommend!
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October 2022 by Danielle Gaburo
I just left my bridal experience at BHLDN and worked with Meghan. I do not say this lightly but, Meghan made the experience a 10/10. She was wonderful. Made me feel beautiful and did not pressure me into any decision. Highly recommend this location but specifically Meghan.
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September 2022 by Brianna Moreno-Colón
I had an awesome experience here. Brettney was delightful to work with! She was kind, patient, and catered to my exact style and preferences! While I did not ultimately get my wedding dress from here, I would totally recommend this place to anyone looking for a positive wedding dress shopping experience!
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August 2022 by Paige Miller
I have been to the BHLDN in Bethesda 3 times now for different types of appointments. Every time has been great! Recently, I went in for an appointment for a rehearsal dinner dress and Bridget was my representative helping me out. She was so nice and on top of everything. I highly recommend not only BHLDN but also Bridget!
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July 2022 by Deb W.
I have 0 complaints about the stylists at BHLDN-Bethesda and had two very good appointments with them. However, working with the company as a whole was a painful experience, and I regret getting my dress from them. Go elsewhere. When I bought my dress they refused to ship it to the store, and instead insisted it be shipped to my house. There was no signature requirement for the package - which seems crazy given the dress was over a thousand dollars. I live in an apartment complex where packages frequently get stolen - especially those with posh labels, so this was not an option. So instead, they had to mail it to my in-laws in Ohio and I needed to go all the way out there to pick it up. Then, I needed to return the gown due to fit issues. I fixed the label to the box, and sent it to UPS. Then did not hear from them for over a week. I could see from tracking information that it had arrived, but BHLDN hadn't reached out to me to confirm receipt. I finally contacted them, and was told they were backed up on processing returns and that it would be about a week before the return was processed. A week went by, still no word. Finally, I reached out again and was informed they were mailing a gift card for over a thousand dollars to my mother in laws address. This was being mailed without any tracking information or signature requirements whatsoever. My mother in law lives in a place where gift cards are regularly stolen in the mail, so you can imagine my concern. Overall, I'm very disappointed with the customer service of the return process. Not only was communication lacking, but their shipping policies make no sense. There is no security in the process and given how expensive the dresses are they should be insured, and the gift cards from returns should be sent either via email or with tracking and security. You wouldn't mail a laptop this way, why would you mail something worth an equal amount to a laptop this way? I wouldn't buy a dress from here.
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June 2022 by Hannah Center
I only give this store a two star review because I did find my wedding dress here and it was the dress of my dreams. However, I will say the store experience and stylist I worked with are the reason I felt I needed to review my experience at the Bethesda store.I myself work as a bridal stylist and so I am very familiar with the process of picking a wedding dress. I know there are time limits and schedules for incoming brides after my own appointment. At the same time, I know as I have been working at this same job for two years now, that there are ways to make a bride comfortable and enjoy herself during the limited appointment time.Immediately as I walked in I felt rushed. The stylist appeared frustrated because I hadn’t picked out all the dresses I wanted to try on prior to the appointment. I had selected one off of the website but wanted to have a chance to briefly browse in person (since I know dresses can appear differently online-again I work in a bridal). As I browsed she kept reminding me I only had an hour long appointment and I felt so rushed that I stopped browsing and didn’t feel I got to really look at all of the dresses.When I started trying on the stylist was really not attentive. I am a younger bride and I feel like perhaps she wasn’t taking me seriously because of that even though I was very intent on buying a dress. I’ve always known since I first learned Anthropologie had wedding dresses that I wanted a BHLDN dress.She did not style me with veils, as I always do with my own brides, and it made me feel like I just wasn’t getting the try on experience I’d dreamed about having. I had to ask her to see a veil and when she pulled one, it seemed to be the first one she saw, as it didn’t go with the dress at all.I’ll stop here, but could go on about my disappointment. This was a one time experience that now I feel is tainted and I won’t have back. I was able to find my dress after a second appointment and looking back through pictures, but not because I was helped in any way. Even when I found my dress there was no excitement, no sign. We ordered online, got the free shipping and got out of there. If you go to this store don’t expect a good experience. They have beautiful dresses and that is about it.
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June 2022 by Jessica Carns
Iris was a wonderful consultant. My brother is getting married and I scheduled an appointment for my mother to find a dress. She listened carefully, researched all the options available, stayed within price point preference, and provided input on fit and sizing. We found a dress and the other team members were equally helpful during the purchasing process. Finding mother of the bride/ groom dresses can be difficult and they made it such an easy, enjoyable process. My mom left with a huge smile and is so excited for her dress to arrive!
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June 2022 by Samantha Bennett
I had a wonderful experience finding my wedding dress here in fall 2021! Both appointments went smoothly (the first was to try a bunch of dresses on, the second was to narrow it down between two options) and the staff were helpful. My dress was backordered so shipping took awhile, but I knew that when I ordered it. Super happy with my dress for my May wedding!
