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November 2024 by Amani Echols
Buying an engagement ring at Brilliant Earth was a very pleasant experience. The staff thoroughly explained all aspects of engagement rings and took their time walking me through the different options. The staff were also very friendly, especially Ayanna and Kayla!
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November 2024 by Kyra Allegro
Loved working with Vida on picking out at stone. She explained how the 4 Cs in a way that was easy to understand & I was able to figure out exactly what I wanted. Highly recommend the experience to any couples on the market for an engagement ring
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November 2024 by Max Adam
Vida was incredibly helpful and was so friendly. She removed all the stress from the experience and did an excellent job showing us all our options.
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October 2024 by Kia Z
I had an incredible experience with Kayla! I designed my ring online a year ago, and my fiancé proposed this month. Unfortunately, the ring was too big. I first went to the Georgetown location for resizing, but the staff there seemed uninformed and inattentive—after two weeks, I got my ring back, and it still didn't fit. I decided to try this location, hoping for better service, and Kayla exceeded my expectations. She was attentive and made me feel confident in choosing Brilliant Earth. I highly recommend this brand and location for anyone looking for a personalized, hands-on experience.
I’m also now addicted to Le Belge Chocolatier, so thanks for that, Kayla! Lol
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October 2024 by Ann Director
Terrific customer service. Ayanna and Vida are lovely to work with.
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October 2024 by Aaron Grigg
Kayla and Vida crushed it again. They are always such a great time and helped my wife and I get our wedding rings resized. Half of the reason we go to this location is because of these two. Thank you Kayla and Vida!
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October 2024 by Maria Anghel
Me & my husband had an amazing experience with Brilliant Earth! The rings we’ve got are absolutely stunning, and knowing they’re ethically sourced just makes them even more special. Their customer service was super helpful, Alex was very nice and he guided us through the whole process, making sure we were happy with our choice. I love the customizable options too—it feels so personal. Definitely recommend!
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October 2024 by Kayla May
On July 4th, my boyfriend and I went ring shopping so that he could see what styles I liked. We were assisted by Emely, who was very helpful, asked a lot of questions, and was not hesitant at all. I got to try many different diamond shapes and ended up falling in love with a radiant diamond. Three months later, I got proposed to, and now I'm engaged! We will definitely be back for our wedding bands.
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October 2024 by Hunter Rich
My fiancée and I had the best experience purchasing our wedding bands here. Alex was so helpful, and his expertise and friendly, down-to-earth personality put us at ease as we took time making the right decision for us.
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September 2024 by Malana Johnson
I had an outstanding experience at Brilliant Earth’s Bethesda location, thanks to Kayla and Ayanna. From the moment I walked in, Kayla’s warm and professional demeanor made me feel truly valued. AyaNina’s expertise and patience in helping me choose the perfect engagement ring were remarkable. She took the time to understand my preferences and provided invaluable insights. Ayanna’s follow-up was equally impressive; her attention to detail and excellent customer service ensured that every aspect of my purchase was seamless. I couldn’t be happier with the overall experience. Highly recommend visiting this location and working with Kayla and Ayanna for a top-notch experience!
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September 2024 by Joshua Walker
My partner and I had been searching for a jewelry store that could not only provide exceptional care but also align with our vision for her engagement ring. Our experience at Brilliant Earth exceeded our expectations. Kayla, our concierge, was incredibly helpful, ensuring everything went smoothly from the moment we walked in until the time we left. Vida was equally amazing, guiding us through their selection and helping us find the perfect ring. Their attention to detail, expertise, and warm service made the entire process enjoyable and stress-free. I highly recommend this establishment and will definitely be returning!
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September 2024 by ABlack
I recently had an appointment at Brilliant Earth to get my engagement ring resized, and let me tell you, Kayla made the experience absolutely delightful from start to finish! As soon as I walked in, Kayla greeted me with the warmest smile and made me feel instantly at ease - as if I had known her forever. She was incredibly knowledgeable and took the time to understand my issues with the size. Not only did she provide expert advice, but she also made the entire process fun and stress-free. Kayla’s attention to detail was impeccable—she treated my ring with such care and respect. She truly turned what could have been a routine resizing into a memorable experience. Thank you Kayla for your amazing service <3
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September 2024 by Chris Carter
Our showroom concierge, Kayla, did an amazing job of helping my daughter and I pick out a perfect gift for my wife’s birthday. Thank you, Kayla!
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September 2024 by Syl D
Kayla was very helpful and gave me a lot of information. Super friendly with such positive energy.
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September 2024 by Eben Savill
Came to this location with my significant other planning to shop for engagement rings, and the help we received from Ayanna was absolutely amazing!
Any question we had be it about cut and clarity of the stones, to even the aesthetics or features of each ring she was able to answer clearly and always carried a fun and welcoming tone!
