Custom Ink, located in Bethesda, Maryland, has become a trusted provider of custom t-shirts, apparel, and promotional products since 2000. Customers consistently praise the friendly and professional staff, including team members like Leigh-Ann and Wilber, who are dedicated to delivering outstanding customer service. Whether designing custom t-shirts for events or ordering embroidered hats for businesses, clients appreciate the tailored recommendations and support throughout the ordering process. Many reviews highlight the high quality of the products, including crisp graphics and durable materials. Custom Ink is known for accommodating urgent requests, with some customers receiving their orders within a 72-hour turnaround. The team is committed to ensuring customer satisfaction, often going above and beyond to answer questions and assist in the design process. With both in-person and virtual appointments available, Custom Ink aims to meet the diverse needs of its clientele. Overall, the Bethesda store is recognized for its exceptional service and quality, making it a top choice for anyone looking for custom printing solutions.
These guys are terrible. I ordered a t-shirt, paid for rush delivery and nothing showed up. I had to continuously follow up with them, there was zero feedback regarding the delivery, and they told me they could no longer tell me when the product was going to be shipping. Don't ever use these guys.
September 2022
I've had awesome experiences with this company and location. Thanks Jas, Wilber, and the entire team!!! Always my go to for my company!
September 2022
I had an outstanding experience ordering t-shirts from Custom Ink. I called on a Saturday with a rush order and Wilbur was patient and knowledgeable. My t-shirts arrived in time for my event and the quality of the t-shirts and the design were fantastic. Thank You for the Outstanding customer service. ?
