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July 2025 by Paul C. Hackett
Great place!
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June 2025 by Nick T
Had to go here late at night a few times for important pick-ups, and it's been extremely smooth and pleasant. Very happy these folks are here.
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June 2025 by Telma Feliciano
Quality.
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March 2025 by Michael Replogle
Only place my family goes.
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March 2025 by J A
I am extremely disappointed with the customer service at Giant Pharmacy. I called to inquire about the availability of a product, and the person on the phone made no effort to understand my request. Instead of trying to help or asking clarifying questions, they simply hung up on me. This level of unprofessionalism and disrespect is unacceptable for a pharmacy that is supposed to assist its customers. I strongly discourage anyone from using this store if you expect courteous and efficient service.
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February 2025 by Irock Luculent
This pharmacy fails to provide a way to call and check on the status of a new prescription (i.e., no existing prescription number is known yet). You have to go in person and invariably there is a long wait. The pharmacy chronically seems overwhelmed with long lines. I hate going here but they are open 24 hours, the only virtue.
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February 2025 by makeup lover
Terrible wait time. They always ask me to wait 20-30 minutes however, the shortest amount of time I actually waited was an hour. This never happened at any other pharmacy with me. Mind you, I call ahead of time to ask if my medication is ready and they just get frustrated and say that I can come in at anytime to pick up my prescription. I literally waited 3 hours before then told to come the next day. Definitely need to find another pharmacy.
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February 2025 by Leigh Anna Moore
Don’t bother refilling your prescriptions here. It took like 7 hours to fill they said it would be 20
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January 2025 by Jessica Kuszelewicz
Terribly unorganized. Seems like everyone (customers and staff alike) hates to be there and just unpleasant all around.
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January 2025 by Mason White
I’ve avoided reviewing this pharmacy because I understand it’s a demanding job, however after months of bad experiences I feel it’s necessary to review. Each time I’ve had to pick up prescriptions from this pharmacy I’ve had a terrible experience. They’ve messed up my insurance and medication pricing and have had to redo it several times, even when I ask them to confirm they have it correct. My prescriptions are never ready no matter how long I wait after refilling to pick them up. Staff are indifferent and not friendly, and I’ve had rude interactions with them once or twice. If it weren’t for this being the only convenient pharmacy for me, I would never return. I would give them zero stars if I could.
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March 2024 by Marina S.
I bought crème brule from them one night while working on getting my Russian passport 1 hour from WA DC. Their food was amazing I didn't know you get two per pack. I highly recommend their crème brule. You will not regret getting it.
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February 2024 by S M.
Giant Foods made a big mistake in replacing a longstanding and very popular Westbard neighborhood grocery store with a monstrous three story building.. Unlike the former neighborhood Giant, which had convenient parking and easy access for patrons to buy groceries, the new building requires customers to use underground parking accessed with elevators. Patrons must waste time trying to find what they need through a huge store with overstocked aisles. The PR hook of the developers is to crow that the new Giant store has Starbucks and Ledo Pizza - yet both are already broadly available in the area. Hardly a customer bait. Good luck with that.
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February 2024 by JENN K
I buy my cigarettes here
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December 2023 by Sue G.
I so wanted to be able to write a glowing review of this Giant because it's so close to my home. However....When I was working in downtown Bethesda this was my go to store for groceries & prescriptions. I'm retired now & my sleeping habits have me up at all hours so I thought this would be the perfect solution since they're open 24 hours. If you go after midnight there's only 1 register open, which you would think was fine. WRONG!! You'd be surprised how many people shop at that hour! Common sense would tell you that the self-service registers should be open, right? WRONG!! Apparently they've had some security issues, you know, people stealing. I went there to pick up some asparagus because they were on sale. I walked over to the place where they usually are & I thought they must've moved them. THERE WASN'T 1 ASPARAGUS!! I don't think I've ever seen that before. Their produce dept has really gone downhill. You would think that because they're a small store they would be able to keep it well stocked. WRONG!! There's only a few things that I go there for now, I have to get everything else at Safeway & Harris Teeter. And finally, I saved the best for last....the pharmacy!! I only have 1 prescription that I need from them & having them open 24 hours is great, right? WRONG!! What's the point of being open if they have someone who doesn't even know how to work the computer? And you can't take it to the other 1 register that's open because it's not allowed! ARE YOU KIDDING ME!!! And heaven help you if you need to call the pharmacy after midnight...no one answers! I've seen a lot of negative reviews for this Giant going back a few years. You would think by now they would've tried to straighten out the problems. WRONG!!!
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November 2023 by Ellen G.
There is a hot bar, mostly wings, but it is only open 11-2:30 and 4-7 maybe? The is no hot food at the deli counter. The prepackaged chicken is almost always 8 pieces, if you are 1 person you might only want 2 pieces. There is no obvious public restroom, it maybe in the back but I didn't see signs. I was looking for a certain type of chips and I asked the employee to confirm they were sold out, and he immedicately suggested a different product. I didn't want a different product, I wanted to know the availability of this item. More price scanners in the aisles would be helpful. There is only 1 at the entrance where the handheld scanners are, but I didn't want a handheld scanner. The prices on the in store bakery breads are in tiny print on the close tab, hard to see. (This is true for every store.) There are a few scattered prices listed but it is inconsistent. This location is convenient to Walter Johnson High School, Davis Library, DSW, and the beltway. Giant now sells Bens Chili Bowl Chili, both prepackaged and self serve hot near the hot bar. Gives it a real local vibe. Giant does not sell nissin chow mein, although they sell other nissin products. The chow mein is great and they should add it.
