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February 2024 by Ernestine S. Greene
The H & R Block representative was very nice and very experienced!She explained everything about my taxes in a very professional way.
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February 2024 by Robert Koenig
Wendy from H&R Block did an excellent and professional job while performing my taxes!!
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January 2024 by Karine Shaw
I called to make an appointment with a tax specialist and the phone was answered by a Windy. I spent over 35 minutes spelling my name 5 times my last name my phone number the date I wanted to meet a tax specialist and she could not understand anything. Can you please hire someone who can converse. After all my effort to stay calm and patience she said she will have someone calling me and she hung up on me. Seriously what’s this unprofessionalism???
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November 2023 by Aiah Allia
The quality of service has definitely declined quite a bit over the years I've been dealing with H&R block. To schedule for an appointment has gotten hard and work hours has changed, which makes scheduling difficult. I hope they'll hire more agents ?
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April 2023 by Morgan Roth
I’ve been with HRB for ten years, the last several with one preparer I adored, who recently died. I wanted to stay with Block and found my way to this office. My experience with the preparer I selected was one of bad communication, inconvenience and arrogance. I would not recommend.
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February 2023 by Hamzeh Ghazawi
Worst place ever, I can’t trust themI did my taxes there twice and in the both time they did a bad job and charged me really so much moneyThey don’t have any experienceI’ll never go there again
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April 2022 by Rhodes Boykin
They know how to take a reservation but don't know how to keep one!
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April 2022 by Carolyn Avery
Excellent interaction with Peter G at Bethesda, MD H&R Block. Trustworthy.
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February 2022 by Warren Zentz
I called to get some assistance on a tax related question and the person I spoke with, was a man and I didn't get his name, he was beyond rude, argumentative, tried twisting my words and would not provide me with assistance. He immediately became combative with me and would not help me in any capacity. I am floored at how unprofessional he was and how horrible this experience was. I've used H&R block in the past but no way, based on this experience, will I return. Do yourselves a favor if you do end up having to use their services and avoid this location at all costs.
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April 2021 by Dina Soliman
The tax preparation specialist Mr. Peter Gumaer did a very good and professional job with my tax filing.
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April 2021 by Lauren Cominsky
Lots of difficulty navigating the website, especially on a mobile platform with the app, lack of secure way to input routing info, feeling like I was being rushed through the experience and not really given space to ask questions for the amount of money I paid for the service. Sure the tax filing part was easy, but the service was honestly not worth the price and next time I'll go somewhere else because of that.
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April 2021 by Lazy Waysef
Always have a good experience with Peter Gumaer
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April 2021 by Mimi S
Annette Graham is wonderful and a great asset to your organization.
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April 2021 by maria franzetti
I thought it was very unprofessional that they misplaced my taxes and were not aware they had to do them until I called to check on them 12 days after I left them in the office
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March 2021 by Michelle Gibbs
very helpful, and allowed me to not worry about whether my taxes were done correctly or not
