-
November 2025 by Gloria Vanderhorst
Karl was excellent in keeping us informed about the repair process. He was very effective in working with a difficult insurance company and managed to get the repair walked through their process successfully. The quality of their work was excellent.
-
November 2025 by Peter Mellen
Great service by Karl Poochikan, arranging for job to be done, and superb bodywork by Imperial!
-
November 2025 by Jen O'Brien
Karl was amazing! He was so kind and knowledgeable and helped us through every aspect of the repair. We would highly recommend Karl and Imperial to anyone needing auto body repairs.
-
November 2025 by carol nevins
Great service, great communication and very convenient and accommodating.
-
October 2025 by Black Prong
I had such a great experience with Imperial Auto Body. Karl made everything easy from start to finish and the entire process took just a couple of days from getting an estimate to having my car fully repaired and back — he compared prices to find the best deal on parts, kept me updated throughout, and finished the repair ahead of schedule. Working with Karl @ Imperial got rid of the stress 💯. The pricing was really fair and transparent, the communication was clear and honest, and my car looks perfect. It’s clear they take real pride in their work. If I ever need any kind of body or collision repair again, this is the only place I’ll go. Love that it’s family run too.
-
August 2025 by Adam Reid
Karl was fantastic. Responsive, clear and helpful communication from start to finish. Highly recommend Imperial for any auto repair needs!
-
August 2025 by Elliot Wilner
Unusually courteous, efficient and convenient service -- at a competitive price.
-
August 2025 by Xin Dong
They were responsive, flexible, and considerate. I was able to drop off my car at my convenience. They were friendly and straightfoward when I called back with questions about my repair.
-
August 2025 by Madeline Cohen
Imperial did a great job fixing my car, it looks good as new. Karl was fantastic to work with. He explained every part of the process to me with ease.
-
August 2025 by Angenelle Carrion
Karl was very helpful, communicative, transparent and nice! The autobody shop was also nice and helpful! They did a great job and even cleaned my car. The pricing was very fair/reasonable (I personally paid out of pocket and did not go through my insurance). If you want to smile from ear to ear after seeing your repair, come here! I Highly Recommend. (: Big Thank you to everyone on this team!!!!!
-
August 2025 by sarah jackson-han
This team is terrific — responsive, efficient, communicative, and the body work is excellent! A special shoutout to Karl in the front office, who couldn’t have been more helpful and kind. Five stars!!
-
July 2025 by Armella Shakaryan
I had a positive experience at this body shop. Carl was exceptionally friendly and accommodating, and they performed an excellent job on my car repair.
-
May 2025 by Karen Sultan
I had a fantastic experience with Imperial Auto Body and especially with Karl, who went above and beyond to make the process smooth and stress-free. From start to finish, they were incredibly accommodating, easy to work with, and made sure I was always informed.
Karl got my car fixed quickly and efficiently, and the quality of the work was absolutely superb—you’d never know it had been in an accident.
Highly recommend them to anyone looking for reliable, professional, and high-quality auto body work.
-
May 2025 by Ryan McClafferty
Imperial did an excellent job. Working with Karl was great.
-
May 2025 by Arthur Palayer
Efficient and professional
