MyEyeDr. on Elm Street is a trusted community vision care provider offering eye exams, eyewear, and vision health services. It welcomes all insurance plans. Many reviews describe fantastic experiences, noting the staff and doctors as the kindest, most helpful, and pleasant. Customers report being greeted warmly, receiving prompt and efficient service with minimal wait times, and feeling that the team goes above and beyond. This includes helping select frames, providing personalized and stress-free care, performing thorough exams with preventative screenings, and even fixing broken glasses at no charge. The service is commended for its high level of customer care and for not pressuring patients into purchases. However, some critical reviews highlight significant issues with service times for glasses delivery, describing them as ridiculous. These customers report a lack of proactive communication regarding delays and no offer of temporary solutions, advising those in a hurry to go elsewhere. While many are long-term, happy clients, it is noted that the practice and its products are not cheap. Overall, experiences with the clinical care and staff are overwhelmingly positive, but the optical department's fulfillment process can be a point of frustration for some.
Sharon was very patient with me and really helped me find the right pair of glasses for me for my first pair ever. Dr. Shoter was very kind and personable.
June 2026
Sharon was fabulous. Handed me the perfect pair of glasses within 30 seconds of meeting her. Very kind and professional!
June 2026
Had an amazing experience with them, my glasses broke and they were so quick to help me out! Very friendly!
