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April 2024 by Eric Mason
You're now basically paying $10 for 2 inches of bread. This is terrible. Panera is like subway from 10 years ago and skimping on all the meat.
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April 2024 by laura romano
Rich and very friendly staff
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March 2024 by S. Charles Smith
Avoid the breakfast sandwiches that include garlic aioli. They use too much and make the sandwich into a big, greasy mess.
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March 2024 by Ray Campos
Food was ok for fast food - no hot water - cold coffee , I’ve encountered this multiple times at this location. At least the stuff is nice to fill them every time I’ve
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February 2024 by Andrew Britt
I came in initially thinking of getting just a drink. I'm a sip club member and needed a refreshment. The "KoolAid" tea causing heart attacks is delightful and gave me a much needed pick-me-up. I thought maybe I had other rewards coming due and the cashier told me I did and gave me his recommendations. I do not remember his name, but WAS able to give the extra bagel I ordered to a homeless man down the street. And $5. I wouldn't have ordered it had it not been for an expiring reward. So really a pass it on moment. #TrickleDownEconomics
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February 2024 by Marc Moshman
The people here are so welcoming and pleasant, in particular Moriah, who took out breakfast order. She so wanted to help us get exactly what we wanted and helped us with a smile. After placing our large order, the food prep people put it together quickly, pleasantly and completely. The dining area was clean and well-lit.
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February 2024 by trigg talley
join the sip club. best deal in bethesda. i like the people who work there too
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February 2024 by Rohit Khushalani
Easy and fast
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February 2024 by Jaý Bylon
This Panera is 1 of 2 that I enjoy to the
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January 2024 by Magnum Apex
I’ve never liked Panera, so it has been years since I’ve eaten there. I love sandwiches and somehow they make an easy food taste mediocre.I decided to give it a shot once more, given their new Black Forest Ham baguette looked good.I went in the shop, ordered it. The clerk at the counter was your typical unfriendly, bored, not saying hi, not saying when he’s ready to take my payment dude. Stereotypical American service, but whatever.Got my food to go, *double checks receipt* Black Forest Ham and Gouda baguette, but once I get home and settle I open it to find it’s a different sandwich (the pepperoni one).So yeah. If you live in the Downtown Bethesda area, literally next door to the Panera is a Subway that’s better. Across the street it’s Tatte for consistently great sandwiches, and you’re a short walk away from literally anything that’s better.
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January 2024 by Walter Williams
Service and the food were great, the only problem was other customers that didn't respect your space, and hovering over counter where the food is
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January 2024 by Rishi A.
Great location great food! Perfect for studying and a casual warm meal. Only critique is the service can be slow at times.
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December 2023 by wraithdefend
They double charge you so they can pay their employees that a
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December 2023 by Jorge Gomez
One word to describe the employees . USELESS. Plain and simple but it’s not their fault is the manager fault 100 percent . I never seen such unorganized slow staff . The manager too he slow plus laid back like he doesn’t care . I do Doordash and when we get an order from this Panera 9/10 won’t be ready and it’s not like people order a lot of food for example today I went in at 7:03 and the order was 2 chocolate croissant and 2 blue berry muffins . When they had me waiting 30 minutes for something that don’t even need to cook is already ready to be put in a box and bag it . I swear to you the African American dude did 3 laps around the restaurant picked up the box dropped it did another lap just to do it . My head hurt seeing him work like commonnnn dude you can’t be this useless. I worked at many restaurants before and I’m in shock how he still works there but then the manager don’t care .
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November 2023 by Sharon
Good customer service, clean...ate inside.