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March 2024 by Irishman00 Mac (Irishman00)
They purchased mine & others profiles from Foers Pharmacy, which is illegal and than wouldn't fill my prescriptions
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November 2023 by Ellen G.
I like this store, but there are some basic things it doesn't carry. Like whitefish salad, either acme or ivy city, and port salut cheese,. I also didn't see store brand monterey jack, orly cheddar, swiss, munster, mozzerella. The gouda selection is also lacking. They only have family size of most cheerios and lots of other cereal, which are too expensive. I like the seating area, which seemed fairly large and completely empty. There are 2 levels of parking on ground and basement, but you need to take elevator or stairs to get to store. No escalator. Unlike most safeways, the produce and deli/bakery are on opposite ends of the store. Usually they blend into each other. Generally good selection. Central location walking distance to bethesda row, bethesda shopping center, Bradley shopping center including strosniders, bradley food and drug, breads unlimited, etc.
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October 2023 by Eusibeo M.
If I could 0 stars, I would. This store has the worst management I've ever seen in my life. The store manager, LouLou is never in the store or around. She's "always" in a meeting no matter what time you ask for her. I usually park in the basement parking lot and always see the " managers" their while the store needs them. The sales tags are always wrong. The meat department/seafood are the only helpful people in the store. The deli department i wouldnt buy anything from unless you're ready to die.
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October 2023 by Jeffrey K.
This is a review about the Safeway Pharmacy and the utter lack of help I've received from Safeway customer service. I went to Safeway pharmacy for flu and RSV shots. The pharmacist said that my insurance (CareFirst) does not cover the RSV shot. I called CareFirst customer service who said that my insurance definitely does cover the RSV shot and that the Pharmacist needs to call the Safeway Pharmacy helpdesk to find out what codes are needed to fix the problem. The pharmacy was very busy, so I left. Meanwhile I've called Safeway customer service, and the representatives have been unable to connect me to the pharmacy helpdesk. Safeway customer service is useless.My wife went today to get her flu and RSV shots and was told that CareFirst doesn't cover the RSV. I've been going to the Safeway phramacy for many years to get my vaccinations because the pharmacy has a private area for vaccinations. But I've had to waste so much time trying to get this problem fixed that I have no choice but to find a pharmacy that know how to transmit the codes required by CareFirst.
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August 2023 by M C Ertem
A human at the pharmacy answered the phone on one ring!!! And were helpful... CVS will easily leave you on hold for an hour. I am transferring my RX's to Safeway.
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August 2023 by Steve Y.
Underground parking is cool to have here. An employee is constantly organizing the carts. Friendly, smiling employees. Clean, wide aisles and diverse selection of foods.
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June 2023 by Steve G.
This place is terrible, go to Giant on Arlington -it's only a 1/4 mile away. Employees are more professional, more products, better management, cleaner store.
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January 2023 by Margaret Somerville Mcelvein
The pharmacist and his assistant went above and beyond to help me get my new medication sorted. They advised me to consider generics saving me hundreds of dollars.
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May 2022 by Karen M.
This Safeway is a great place to shop! The store has been updated with a beautiful deli and produce section, new coolers and freezers throughout the store. The staff is very helpful and polite. The people who shop there are pleasant and courteous as well. The well designed covered parking area is spacious and convenient.
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May 2022 by Life With K.
As a former employee I do not recommend eating from the deli at all. They sell expired food and take old stuff off the shelves and mix it to serve customers in the hot bar. The manager takes the rotisserie chicken from the warmer, puts it in fridge then next day puts them back in warmer changes the date and sell them. He continues to keep old products on shelves and the store manager knows which is why customers have came to me and another employee and said they have gotten sick . The cold case is full of old things he finds off shelves . He changes the date on the sandwiches and resells them . The cheeses and meats could be out of date but when no one is looking he changes date. The deli is trifling and straight nasty DO NOT EAT THERE! The way the store manager treats people is ridiculous. Everyone in that store is unprofessional and it's a lot of favoritism. They are ungrateful to the workers they do have. They all lie and sneak around. a few pics I have attached are what was on the shelf i seen about 3 weeks ago. The manager doesn't do his job but yet they keep him around to get ppl sick. They do not use soap to wash pans they strictly rely on the dish washer which is half broke. If me and the other girl didn't wash the pans they would always have food from day before on it and they still try to cook with it like that.
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March 2022 by Leslie A.
Saturday March 26, 2022 at 10:40 AM. At Self-Check, I need help paying with my phone. I ask for help, the so called "lady" in charge does not want to help me. She does not want to approach nor touch the screen as it has been normally done elsewhere. Why? Because I was not wearing a mask? I don't know. If that's the case, SHE SHOULD NOT BE WORKING THERE, simple. She was another example of the ignorance and unwillingness that people have to put up with living in Washington DC. Responsible is Safeway who does not seem to train its people (Giant is no different) on 'Customer Service' properly, even at a minimum. A horrible experience, no less. And I hope Safeway goes down. Can't wait for Wegman's to come to town to justifiably destroy this horrible supermarkets and its nasty people. I am STILL angry and will avoid this gulag. (Should have taken a photo of her)
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February 2022 by Hugo D.
I like how they have different Variety of flowers/Roses However, Ive notice Recent set of roses that I have purchased for my wifey in couple occasions they die Quick. They last 2 days. I stop By today to tried to surprise my wifey again with another set but Almost all of the roses Look in bad conditions.
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December 2021 by Michael P
I have been repeatedly frustrated with their responsiveness: I often call and no one picks up the phone!, I find it exceedingly difficult to get through by phone, in the past 3 months. It seems to me that they are overwhelmed.Also, the pharmacist "on duty" seem to rotate every day so that some refill requests "fall through the cracks".I have asked for a manager to discuss the problem, but they said that there's "no manager"...
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August 2021 by Alexandra Stenopolis
I was looking forward to transferring my prescription to this pharmacy, as this is where I have been doing my grocery shopping the last few months, and I thought it would be very convenient for me. My previous neighborhood pharmacy has closed. However my experience with Tran at the Safeway pharmacy left me in tears after I left. I went in to pick up my new prescription (which my doctor had called in a few days beforehand), and was told by Tran that because my doctor was based in VA, and not local to the Bethesda area, I could not continue my prescription here. I was a little dumbfounded since I had never heard of such a policy. My prescription hd been filled fine for several months at a naerby pharmacy without this requirement. I asked if this was a Safeway policy? She said no. And she said she did not know this doctor. Since when is that a requirement? I appreciate that pharmacists do their due diligence to check accuracy of things, etc. but Tran was incredibly dismissive of me and told me not to come back. I continued to tell her I did not understand, and I still now do not understand. I left feeling like I had done something wrong. I was so upset and deflated after being told not to come back. It was so upsetting to me. I am an honest person, simply trying to get my prescription while I do my grocery shopping and I left feeling like a lowly dismissed person.
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August 2021 by Kevin D.
Great Selection! I visited today first time Safeway in downtown Bethesda. It's big! Located on Bradley Blvd/Arlington Rd. It's well stocked & courteous service.
