TUMI Store - Montgomery Mall
Hours:
7101 Democracy Blvd, Bethesda MD 20817 Hours
About TUMI Store - Montgomery Mall
TUMI Store - Montgomery Mall is known for its excellent customer service. Customers have praised the staff for their helpfulness, such as allowing them to try items and facilitating repairs quickly. One customer had a bag handle replaced on the spot at no extra charge, while another had a luggage zipper fixed in less than 10 minutes. Overall, the store offers a positive shopping experience.
Most Recent Reviews
February 2026
Kimberly was a phenomenal help with my experience today at Tumi. We definitely will return to this store due to the service she provided me
July 2023
Gotta love a place that stands behind its products.
March 2023
Margaret at Tumi Bethesda was amazing. She allowed me to put my items from my laptop bag into a bag that I was interested in. It worked out great and I ended up buying the bag. Thata what great customer service looks like. Keep up the good work Margaret!! #Tumifanforlife!
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- Bethesda, Maryland
