TUMI Store - Montgomery Mall
Hours:
7101 Democracy Boulevard, Bethesda MD 20817
Hours
About TUMI Store - Montgomery Mall
TUMI Store - Montgomery Mall is known for its excellent customer service. Customers have praised the staff for their helpfulness, such as allowing them to try items and facilitating repairs quickly. One customer had a bag handle replaced on the spot at no extra charge, while another had a luggage zipper fixed in less than 10 minutes. Overall, the store offers a positive shopping experience.
Most Recent Reviews
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August 2026
Loved loved loved the service here at the Mongtomery location. Brought my Tumi in for service and Kiara and the team there were so friendly and knowledgeable. They did what they could to try to fix my bag in store before I opted to just have it sent off for repair. Absolutely fantastic customer service!
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February 2026
Kimberly was a phenomenal help with my experience today at Tumi. We definitely will return to this store due to the service she provided me
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July 2023
Gotta love a place that stands behind its products.
More Comments(19)
Other Information
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Bethesda, Maryland
