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February 2024 by Amy Faden
Amazing. Great work, fast, and good prices. Fixed my small shoe issue on the spot when he wasn't busy and fixed a luggage handle quickly and did nice work. Don't go anywhere else. I'll be back!
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January 2024 by Fred Luchsinger
Straight forward- did what he said he was going to do- a rarity these days. I needed a boot instep stretched. I called , he quoted a price and time. I came in dropped and paid, picked up next day- was exactly what I need. He was also knowledgeable about why the instep might be tight.
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January 2024 by Aidana Levin
Willie has gold hands! He fixed my favorite pair of shoes and now, I can enjoy them again. I will definitely come back with another pair.
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November 2023 by Leann Adams
I just picked up my 10 year old boots that I thought I would have had to throw away. They have been given new life thanks to this great shop! The soles had completely crumbled off and they were beyond dead, I couldn’t even get the mud marks off when I tried to clean it on my own. Not only did he (I’m assuming Willie) resole my boots, he also fixed some stitching and even cleaned and polished them. Best decision ever was taking it to Willie’s, I can get so many more years out of these boots.
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September 2023 by Natali Blumental
Willie is a true professional!The best place ever where I repair my shoes!Highly recommended!
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August 2023 by Ben Hurwitz
Willie is a true professional. He helped me fit a new pair of dress shoes by stretching them; now they fit like a glove. His prices are really fair and I will be coming back to him for anything shoe related as long as I am in the area.
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July 2023 by MJ M
EXCEPTIONAL service for the money I spent. I'm glad I found him. Had a zipper slide repaired on a couch cushion that another place was going to charge me for an entire new zipper. His charge? $25. Theirs? Over $200. And he did a great job
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July 2023 by Joe W.
Willie did an outstanding overhaul of my Positano dress shoe soles and they look better than new! He is an incredible craftsman who delivers 'world class' repairs!!
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April 2023 by Saul Hernandez
If you need cobbler work done, this is the place to do it. Fast turnaround, reasonable pricing, most importantly incredible work.I came in looking to resole a pair of Danner's for work and he set me up with better soles than what the boot came with. At the end, the boots looked like new and ready to take on any job.
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February 2023 by Meranee Naaman
Willie is incredible! I bought a pair of Prada patent leather pumps and the second time I wore them at an out of town work trip one of the heel tips came off. I had to wear them for a few days on the steel stud since I was out of town and didn’t bring a second pair of shoes. Willie had to fix both tips since these were not standard size tips. He impressively figured out a solution where he had to heat the steel stud at high temps and put new black tips on. He said it took him forever. Although I appreciated that he turned this job around in a day, was super pleasant and then final end product was great.
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February 2023 by Bridget Moynihan
Willie’s shoe repair is the best! My super scuffed white booties now look BRAND NEW and all of my watches are now ticking with fresh batteries. Highly recommend.
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January 2023 by Lisa Trub
I brought three pairs of shoes and one handbag that I thought all were lost causes. Willie was my last hope and I came away with shoes that look brand new! Amazing job and great service! I will definitely be a repeat customer and you will be too!
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December 2022 by Janet J.
well today I went to pick up shoes that it was agreed would be ready for pickup. But upon arrival the cost was revised to double the quote. And NO work had been done at all. No phone call nothing but a waste of my time. He had my shoes for 10 days and did NOTHING-staring he was now too budy to do the work. He committed to do the work and did NOTHING!
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December 2022 by Kyosin K.
I had my heel straps re-glued (~$20) and the edges of my vintage purse repainted (~$95). I didnt compare prices with other repair places (didnt have time) so I cannot tell you if the price was reasonable. The customer service was subpar. He told me to pick it up in a week, and even though my husband came by several days after the arranged pickup date, Willie needed another week to finish my purse. He never called to let me know there was a delay. So we wasted gas and time for nothing. Then, on the second pickup attempt, Willie forgot to include my purse strap. So I had to call and see if he still had my purse strap (Note: he doesnt answer phone calls often. After several attempts, I was able to reach him). Luckily he still had my purse strap, and I was able to pick it up. What should've been one pickup ended up being three pickups. If you are busy and strapped for time, dont go here. I wasted so much time to get my two pieces back.
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October 2022 by Malik A
Willie was very accomadating, he took my shoe right before closing, and returned it to me first thing in the morning the following day. He even recommended me a product to improve the longevity of the shoe. And he was very reasonably priced.