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March 2024 by david madison
I am 55 and I have been a satisfied customer since I was a teenager. My wife and I have been going to the Bowie location (store 5583) for 10 years or more. Some of the faces have changed over the years, but their leader, Tony has been there for years and has always been good to us. The staff, no matter who it is has always been both knowledgeable and friendly. I also enjoy my experiences with the on site doctor's. I would recommend America's Best for the reason's I previously stated, plus the pricing and quality of the products is very reasonable. I always leave with a good understanding of what to expect next. My new contacts arrived in the mail within 2 days of my appointment. Additionally, the facility is always very clean and well kept!
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March 2024 by Natasha Anderson-Martinez
My daughter and I just went to go pick up our glasses that we ordered a few weeks ago. Ms. Avis made sure that our glasses fit properly and that we had everything we needed. . She was so kind and patient with us. She also helped with another pair of glasses.
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March 2024 by Angel Jenell
The people was very nice and Jean took it an extra mile by helping me select great glasses to complement my face. He also spoke thoroughly with me to make sure I knew all my options. I really appreciate the experience!
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March 2024 by Victoria Davis
I was late 1 minute and they tried to reschedule my appt to 3 hrs later like i jus didn’t drive 45 minutes to get here, Very unprofessional setting. Everyone just laughing and giggling walking around talking about how i exceeded the time grace period. Don’t go to this location
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December 2023 by KMichelle (Kay)
Thank you America's Best for such amazing services and I like how proficient you are in your services. Thank you for the reminder calls. The Bowie America's Best has excellent customer service and I will recommend going here and I will be back with my family. Thank you for taking care of my vision, at my age seeing is believing. ??
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December 2023 by M A
Dr. Oliver and her care team (Emily, Jean and Cornelius) were professional, conscientious and very helpful. Everyone worked quickly without making me feel rushed. Dr. Oliver took the time to read a report from one of my other doctors and answered all of my questions about this visit. No hard sale or pressure tactics. ??
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December 2023 by Most Blessed
I am so glad I came to America’s Best in Bowie! This was a great experience. I usually have to wait a while to be seen, but the wait was not too long. The staff was very friendly, helpful, & professional.Also, Dr. Oliver was very kind & knowledgeable.
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December 2023 by J. D. D.
I enjoyed my visit @ this location. I had an emergency & called to see if I could be seen. Luckily, they had an opening & I was seen.Everyone was great from the time I signed in to the consultation with the opticians. They assisted me with the frame & lens options.Also, please keep Dr. Oliver!
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December 2023 by Khari Amar'e
I want to express my gratitude to the entire staff, especially Jean, for the fantastic eyeglass shopping experience and his exceptional assistance in finding the best frames for my face—his service even inspired other family members to want to make purchases.
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October 2023 by jayne Flynn-Sankoh
I had a wonderful experience. My contact person was Jean, and he had an amazing customer service skill. He was so patient in answering all my questions and making sure I get the frames and prescription specifics I chose. I got an excellent service. If there was a 10 stars , I would give him that. Thank you American's Best!
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August 2023 by Bee D
The front staff here are amazing, especially Cornelius! The doctor on the other hand… Dr. Ebube Odunukwe was extremely rude. I had concerns about my prescription because it was quite a drastic change from my prescription 1 year ago and he didn’t even bother answering the question. His response was “why are you here then? I am the doctor. These are my findings.” Essentially asking why I am asking him questions… I don’t know how he is still practicing with responses like that to patients…. First time patient and also last time patient here due to the rude and disrespectful doctor.
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August 2023 by Marissa Ridley
I went here last weekend and had a 12noon appointment. I wasn’t seen until about 2:45. I’m not really mad at the staff, it was apparent that they were doing what they could. Dr Rice was taking a long time….I mean FOREVER with each patient. 3 different staff people said she does this all of the time ??♀️ She was putting them behind and when I finally had my turn, the Dr talked WAYYYY too much in the exam. Just because you take a long time doesn’t mean you’re thorough. My kid was getting annoyed by her ranting. She was just off subject too much. He asked me not to take him back to see her. He said “she had too many words in her brain and she said all of them in his exam” I was in there with her for about 45 minutes and she didn’t dilate. There’s no way an undilated exam should take that long. She was nice and all but she was too chatty for me. It takes alot to annoy my son and she managed to successfully drive him nuts. Again, I would like to reiterate that the staff was very nice. The 2stars most definitely go to them and not the Dr.
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August 2023 by Krystal Robinson
This location had the most friendly and helpful staff. My entire family went for eye exams and we received the best customer service. The doctor was very welcoming and thorough during the eye exams. The tech Cornelius was very helpful and patient as he answered all our questions and determined the best pricing options for our prescriptions. We will definitely return to this location for future exams.
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August 2023 by Kirk Easy
Great service. Has an exam here and it was the most thorough eye exam I have ever had. Technician was friendly and the manager Tony ensured that I was taken care of. Overall it was a great experience. Store was very clean and organized.
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July 2023 by Brenear Wright
Jean was great! He had great customer service, and was very patient with me. He gave great deals, advice and was very transparent throughout the entire process. I would definitely go back! Shoutout to Jean!
