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January 2024 by pouraogo yerbanga
came at the store to pre-order the newest samsung s24 ultra and one of the employee told me that I cannot see or touch the phone display. how can you display a phone and we are not allow to look at it? been coming at this store for the past 5 years but I never experience that. Very rude customer service specifically the girl at the counter. I have been waiting foe 45 minutes and know one was helping me. Only two people in the store the first girl working with one customer and the other one just seat there using her phone and being rude to customer. very disappointed
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January 2024 by broadway
Great Customer Service!
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December 2023 by paula smith
Agent Olin at AT&T store #W175 was extremely helpful, we resolved a few areas, he gave recommendationsAppreciate the customer service, thank you for your time and knowledgePaula Smith
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November 2023 by LaTwanda Cato
I had the best in face customer service experience at AT&T. The young man's personality and attention to details were outstanding. I so appreciate having knowledge and patience CSR in our community in Bowie. Excellent job Olin. I wish there were hundreds more like you that service our communities.
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November 2023 by Lenox Watson
I visited AT&T in Lanaham and was served by Rep Mr Olin and he is a great tech. He took good care of me with no problem, because he know his stuff. As a customer please reward him with a promotion, because good employee should be rewarded.
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November 2023 by Kamaria Richmond
I had an amazing experience at the AT&T store in Lanham, MD! The service was outstanding. The staff was incredibly helpful and knowledgeable, especially Olin & Gabriel! They helped me in finding the perfect phone and plan to suit my needs. I was impressed with their professionalism and friendly attitude. I highly recommend this AT&T store for anyone looking for top-notch service!
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November 2023 by cynthia Boss
Catrina was awesome!!
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November 2023 by Rickey Cash
Excellent support
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November 2023 by Theresa Grant
Very satisfied with the services provided.The staff was very efficient, professional and responsive. Would highly recommend the MLK, Lanham location.
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October 2023 by Cyrena Salley
Nice store and great customer experience!
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August 2023 by Alisha Wrenn
I have been trying for months to get a charge removed for a phone that was turned in to this store. Very incompetent! I have managers lying to my face. Choose another location.
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August 2023 by Constance Brown
My store rep was personable, knowledgeable and professional. She patiently walked me through the usage of my settings.
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August 2023 by Lashawn Bowman
Susan and Gabe both provided exceptional customer service to my husband and I. They took care of us at the same time since we both needed service. They were both knowledgeable and friendly and I will continue to come to the Lanham location because of them.
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July 2023 by Magaly Vasquez
Had a problem with an order from transferring carriers and receiving a new iPhone, came here and was attended nicely by Nivea and had a good experience, she did everything to find a resolution for me even though it was giving her trouble, thankfully though her efforts pulled through and I was able to switch from T-Mobile to AT&T and get my new phone! Really recommend this store, I’m for sure always gonna come here
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July 2023 by Michael Borris
Great staff. No repair center on-site, and on hand inventory could be better