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February 2024 by Walter Alvarado
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January 2024 by Gloria Wil
Excellent customer service from Zack M.
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January 2024 by Malaysia Harrell
I had the pleasure of being assisted by Brian at the AT&T store in Bowie, Maryland. From the moment I walked in, Brian greeted me with a warm smile and an eagerness to help. His patience was exceptional, especially as I had numerous questions and was unsure of what I needed. Throughout the entire process, Brian maintained a high level of professionalism, demonstrating his extensive knowledge of AT&T’s products and services. He listened attentively to my needs and recommended the perfect products that not only met but exceeded my expectations. I left the store feeling extremely satisfied and well-informed, all thanks to Brian’s outstanding customer service. I would highly recommend Brian to anyone visiting this AT&T store - he truly is a testament to what excellent customer service should be!
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January 2024 by Gloria Nelson-Johnson
They recognize you when you walk in the door. They try to help thanks.
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November 2023 by cynthia sargent
Kudos and much appreciation to Jay, a manager at the Bowie store, for saving the day for me. His expert knowledge and customer service were exemplary. I highly recommend conducting any business you have with AT&T at the Bowie Store. Shout out also to Johnny for his assistance.
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November 2023 by MetalDominican
Had a great experience at the AT&T store in Bowie. Rico was a down to earth dude who had excellent customer service and made me feel right at home with getting me the best services att can provide!
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October 2023 by Kofi Adisa
Rico was personable, knowledgeable and helpful. He provided excellent service and was thorough at his job. He definitely made the shopping experience easy and relaxing. He's really an asset.
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October 2023 by Alicia Smith
Cameron helped me with setting up my pld phone. He was very pleasant, professional, and patient with me and my mom.
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June 2023 by Flint Masterson
The store manager was incredibly helpful when every option at AT&T had been exhausted. She took care of the complex issue in a matter of minutes and was very knowledgeable about anything that needed to be done when calling ATT customer service couldn’t help.
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June 2023 by June C. Phillip
I went in for customer care and they were the absolute worst. Because I didn’t want to buy a new line to get another free the asst manager pulled the rep aside and pretended he couldn’t find my account. One week with ATT and it is the worst decision I ever made. Do not go to this store they’re very unethical.
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April 2023 by Luis Ponce
They’re only getting a star because google made me select it. Twice I have came here to purchase products and they always add on stuff I clearly told them I didn’t want to my plan. I understand they need to sell add ons for their job but if a customer is telling you not to add extra stuff don’t do it. Save your time and money and just order your stuff online instead of giving these frauds extra commission.
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November 2022 by verna jones
I decided (after cracking my screen) to switch from Verizon to AT&T.The AT&T representatives Cameron and the store manager Nell walked me patiently through the process of switching from one carrier to another. After obtaining the necessary information we started the process.I purchased a new phone and iPad with their knowledgeable assistance of the products. Their customer service was on TEN!I'm not a technical person but Cameron and Nell was patient with me. Thank you for all of you expertise!
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November 2022 by Marty Petrillo
The AT&T rep he did an excellent job helping getting my phone active
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August 2022 by Paula Anderson
Our sales representative who worked with us was phenomenal! Great customer service! The manager during our visit was amazing as well! Highly recommend this store. ??
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June 2022 by Yolonda King
Nelly was absolutely amazing, resolved my issue, taught me many things with my phone, she has an amazing presence, such a bright light for your company. The other team members also seemed awesome. Every second of my visit with her was amazing!!!!!!!
