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November 2023 by Savannah P.
Pharmacy doesn't respect appointment times, treats everything first come first serve. 45 minutes after my appointment time they were finally ready to do the vaccine.
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February 2023 by Rita J.
I know pharmacy's get a lot of negative feedback but Walgreens has been consistent on service, timeliness on Rxs and being well-stocked. I changed from CVS after being with them for over 20+ years because they inventory was always lacking and their customer service declined. I'm hopeful Walgreens will continue their commitment to service. If they tell me it will take a particular timeframe to fill a Rx, it is always ready as promised. Just make sure your Rx are completely filled out (including DOB & address) before placing the request. I'm
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October 2022 by James C.
This store Pharmacy is the worst. Their clerks are playing around with coworkers while trying to assist customers on the phone with important details about precriptions and insurance information. I have never experienced the total lack of customer service from this store. It is my opinion that if this type of service continues, they won't have a Pharmacy. I suggest that they rid themselves of the junior high school girls that think it is a movie theater.
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April 2022 by Patty D.
They lost my business because of really lame customer service, if you want to call it that.... I used to love shopping at Bowie Walgreens, but now it's just a waste of my time the last few times I've gone, I've been leaving w/out anything the last 4 times I've attempted to shop there. When I walked in Walgreens in Bowie there were people in line, I shopped around for a few minutes, grabbed a couple of things I needed and got in line, the line hadn't moved at all, there was an employee sitting in a chair telling another employee what to do and another employee also not taking initiative to ring the customers up and get them out of the store. The customers were just standing there while the employees bickered and left customers w/items in their hand at checkout ready to purchase, it's really not that difficult to prioritize ringing up customers ready to purchase, waiting. after waiting for over two minutes of watching this and nothing happening, customers in line just standing there, same customers in line standing there when I entered, I put my items down on the counter and left w/out purchasing. And this isn't the first time it's been so bad that I've left w/out items in my hand ready to purchase. Sorry to say this Walgreens has become like this.
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July 2021 by Adelyn P.
Excellent staff. Both technician and pharmacist were great. Went for first Shingles shot. Process took time with filling out forms and such so bock out an hour. Pharmacist was very nice and professional. He knows how to administrator a vaccine. I highly recommend this place.
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January 2021 by A T.
Don't sleep on this Walgreens!!! I've started frequenting this location for the last 2-3 years or so and no matter what, the customer service of these employees have been far and few. I've done FedEx, needed help with the picture kiosk, and just needed general help and they are always willing to assist band very knowledgeable. Thank you!
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August 2020 by Sam R.
This store in particular need to hire better skilled workers to assist customers with taking and processing photos for passports.The individuals taking the pictures will use a pocket camera and a flimsy background shade to take the pictures. They are not cognizant of lighting or proper distance when taking the photos.The photos are upload into a system that tells them the photo size passes the requirements for a US passport.The photo I received was very poor quality, and you can see the ceiling lights reflecting off my eye glasses.The overall picture was smaller than the 2x2 inch requirement and my face from the top of my head to the bottom of my chin was larger than the 1 3/8 inch requirement. The price for these knockoff passport photos are very expensive and the staff have a very nonchalant attitude about getting the pictures right for something as important as a passport.It doesn't take extensive training to improve the skill quality here, especially for the price being charged.
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November 2019 by Mary A.
Brought in a prescription , told it would be a half hour wait. It's now an hour and a half and they are still preparing the medication. GET YOUR MEDS ELSEWHERE. and then to top it off they tried to overcharge me for additional items despite the fact that the lower price was on the screen. They can forget about me bring their customer oh and when I dared to ask why such a delay, their excuse was the other pharmacist didn't show up for work and they were backed up. My thought...... as a common courtesy would have been to tell me there was an additional wait.
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July 2019 by Jennifer M.
Staff is always friendly. Used the pharmacy for the first time today and the technicians were friendly and helpful. I have VA health care and the pharmacy technicians helped me with the new steps to get VA/tricare approval for prescriptions from my urgent care visit and made it easy for me.
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July 2019 by Danielle R.
Nice store. Don't use their pharmacy if there is any kind of issue ( ex: out of stock). Once personnel changes, it is as if they have never handled your case before.
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November 2018 by Stephanie E.
I literally never write reviews but I always order pictures at this location and Tony is always amazing. But tonight, he went above and beyond to figure out why my picture order wasn't being received at the store and I left with everything I ordered! He is a ray of sunshine and he deserves to be recognized. That is a great employee with a wonderful spirit right there. I left completely happy AND laughing because he's hilarious! Thanks!!
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October 2017 by Aiyshen P.
Friendly and informative staff. They answer my questions. I love that I am greeted when I walk into the store. The pharmacy staff is wonderful.
