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October 2023 by L McGill
My son took my daughter’s car in and had a good experience over all. My rating is 4 stars, because he had an issue with the lady at the front desk. She told him they would not do an alignment and did not check with her manager first. This was an issue, because I called when they opened to find out the latest he could take the car in for an alignment and to have four tires replaced. She refused to honor this until she heard me on the phone. Yes, I was livid. Kudos to the mechanic and manager! Per the information received when I called, my son did not get there until after 3:00 p.m. and everything was completed in a couple hours. Her car drives much better now (no more shaky stirring wheel or hydroplaning) and the price was reasonable. I have only been to Chaney for this service, but other family members and friends have used them for various services and recommend them as well. I will be a repeat customer!
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October 2023 by Jasmine Hilton
Best service ever! Woke up to my tire pressure being low, and when I realized pumping air in it wasn’t working, I rushed over to Chaney Tires for the first time. Within an hour, they had my rim sealed and fixed for a great price. I highly recommend this business if you’re in need of fast, quality service.Service: Tires
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October 2023 by Aanchal Agarwal
My family has been coming here for over 15 years, and the front lady of this place is an absolute nightmare. She is frazzled, rude, and had yelled at my mom to “never bring her car back” while she was asking about a service that should have been taken care of from their initial conversation (literally filling her tires with air) that should be expected in a 30,000 mile check. This is completely unacceptable. Rude and hostile customer service - take your car elsewhere.
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September 2023 by GunnerAndThePug
Terrible customer service!!! Will never bring my truck back to them again!! One week after work was supposedly completed, multiple things started to go wrong with my truck, 1. Windshield wipers wouldn't turn on, ac quit working, no interior lights would function...radio was completely erased of all my channels...and they also charged me for repair that was improperly finished the 1st time...will be filling a lawsuit against this company!!!
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August 2023 by Emily Beckman
Fixed my AC, windshield wiper fluid motor, tires rotated and balanced, new battery, and oil changed. They were quick and managed to get me in and out in one day. All for a really good price too!
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August 2023 by J L
I needed a new tire, it was a weekend so I sent an email with my tire specs. Got response back Sunday to come in Monday. Tina, was awesome! I must say she knows what she is talking about and the tech, showed me the AEB cable was damaged and what was needed. Tina went into high gear, to find the part. It took a fee days, but I will highly recommend them. This was not my first time there, service is always 5 stars. Thank you!!
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August 2023 by Dan Summers
Requested replacement of TPMS sensors, was told it would take 30-45 minutes. Waited over an hour to be told that sensors needed replaced and it would take over an hour. The lady was rude saying, "do you want to replace them or not?"
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August 2023 by Jennifer Jenkins
The girl that answers the phone in Bowie has always been so rude so I stopped using Chaney. This morning I thought I'd give them another chance but…there she was again, as rude as ever.
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June 2023 by Chris Jamros
Work seems fine, they turned around the car pretty quickly. I had an alternator die while on the highway, this was the closet shop for a tow. After getting quoted, I called around and found they upcharged me for the work by about $300 but an additional tow would have been more of a hastle and an additional cost. If I had the choice I wouldn’t have used this shop based on price.
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June 2023 by Joseph N.
I had my oil changed and they stripped the bolt to drain the oil, and had the nerve to blame it on a " bad design "of the oil pan, not blame the mechanic that made the error and except responsibility for the mistake.
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June 2023 by Danny Bond
I deliver parts to this place,but I also have had them work on literally every member of my family's cars. Allen and Tina are so helpful. Plus if it's a quick fix u need they can have u done literally that day
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June 2023 by Jacob McDaniel
I have been here a few times now. They have always been friendly, do a great job, and quickly.
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April 2023 by Jon (JB)
I've accrued an ugly habit of finding nails and bolts in the roadway (I blame the Beltway). Nonetheless, Chaney Tire has always been great at working me into their workload and performing a patch each and every time. On the lone occasion when they were unable to patch it, they had a replacement tire ordered and assured me it would be ready for installation the next morning. I dropped my car off at 8 am, and by 11 am I was picking it up and heading home. Chaney's has always fulfilled its estimated times and has done so without making my eyes widen at exorbitant pricing. Indeed, they have proven so reliable, timely, and professional with their services that I have since opted to take my vehicle to Chaney over the dealership for any regularly scheduled maintenance. It's become a family thing as well, with my brother first bringing them to my attention; now, we have convinced our father that this is the place to go for any repair or service needed. An absolutely essential local business that I would recommend without hesitation or reservation.Services: Tire rotations
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March 2023 by Jack Albright
A car repair business that acted like they were happy to see you.....not like you were a bother.
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February 2023 by jalearl
Excellent work, no pressure for extra services, will be going back
