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July 2023 by Stephen H.
The worst store ever! I paid the lottery tickets but unfortunately the lottery vending machine didn't print out ticket and the receipt. The store manager Drew was not helping. He asked for the receipt, and we told him I diid not have it because the lottery machine didn't print out the receipt. The manager refused to refund or did not do something to ensure that I got the printed receipt. I was told to contact the company for refund or fix the problem. The company confirmed the manager of Safeway is responsible to refund. Now I missed an opportunity to win the lottery. They ruined my day and do not appreciate what the manager Drew did. We no longer trust this store at all! We're going take a legal action
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June 2023 by Darryl S.
The older lady in the hot food section has a bad attitude towards customers ( not the jamaican lady) the other one on the day shift.
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April 2023 by Kimber V.
I stopped by to pick up a few things for a rainy afternoon lunch. I was able to get some Select Tomato bisque soup, a cold cut sandwich, and a soda. The service is the check out was great. The store was well organized and stocked. I will definitely be back.
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April 2023 by Angel M.
Stopped in a couple days ago to pick up a couple items and there were no small baskets . I asked the guy where they were and he told me , " We don't have them anymore , people stole them ." Strange how Giant has plenty of baskets at their entrance and Harris Teeter does too . I'm thinking they purposely don't provide them so you'll be forced to get a large grocery cart , and naturally more apt to pick up extras you didn't intend to buy . Sneaky
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October 2022 by Robert B.
The store at Bowie Town center is horrible when it comes to catering to the Handicapped. There is only one HP cart and it is either never charged, or it is broken. You would think that forThe prices charged, Safeway would invest a small amount to cater to the Senior communityWhich is practically at its' back door! This problem has gone on for too long!! I understand that thereIs a way to keep these things within a certain distance from the store to prevent thief!!
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July 2022 by Mark C.
Pretzel ham cheese sandwich went from $6.99 for two to 6.99 for one. I know prices have gone up ,I use to eat these for lunch but not anymore. Also got a nice sized boxed chicken ceaser salad ,but the croutons were soft and the salad had been dripped with lemon riinds included. Please I like your salads but that was disgusting. No lemon added to salad please.
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March 2022 by Mo M.
This store is known for the lack of cashiers and employees working here. But if you go to the store in Crofton I never have experienced these issues. I wonder why that is!!???
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January 2022 by Quiana K.
This store never have enough employees working the registers. Please don't be in a hurry. If you dont have 30 minutes to wait to but one item please shop else where. This was a issue before Covid! Once you get to the cashiers they are usually pleasant that's why I gave 2 stars. Sad to see such a beautiful store to be ran so poorly. Organic fruit section terrible and the bathroom ms are horrible. Old and busted like a old gas station.
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December 2021 by Steven T.
I have finally given up on this Safeway. This is a typical night trying to get something quick. As you can see the self checkout line is insane. Yes I have repeatedly asked for them to staff better.
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December 2021 by Carol F.
Lines at this Safeway are HORRIBLE! This is the Safeway in Bowie Town Center. At 4 PM, they only have one full service checkout open! The self service line is literally snaking back into the Deli Department. In contrast, Giant, on Annapolis Road, has 3-4 full service registers, and 10-12 plus self checkout registers. WHAT IS THE PROBLEM HERE?!I would say the problem is the manager. Total lack of respect for customer's time and money. New manager now. How can we get that done?
