Fancier Hair & Nails Spa offers a welcoming and friendly atmosphere, providing excellent customer service. The staff are super detailed and thorough in their work, particularly in nail services. The salon has invested in new pedicure chairs with massage features, making for a relaxing experience. Regular customers have praised the work of specific technicians, such as Tyler for brows and Ann for nails. However, some customers have noted that the salon could improve by offering more variety in regular polish colors and better quality. Additionally, there have been some concerns raised about price increases and a lack of transparency in pricing, with some customers experiencing surprise price hikes without prior notice. It is recommended that customers ask about prices before their service to avoid any misunderstandings.