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October 2023 by Theresa Kerins
Only went in for 2 things. We found what we wanted left.
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September 2023 by Stormy Downs
I feel compelled to share my experience after ordering cupcake cake & balloons for a birthday celebration from this location. First, the floral/balloon dept is completely over priced for what they offer. I sorted through the floral selection, ever single roses & mixed flowers bouquet were withered. They were nearly completely withered, not just a little bit so I had to do without flowers from here. The balloon selection is very limited, the foil balloons with ribbons are over priced, they all look very similar not much of a variety, and the attendant lack creativity in dressing them up. The pre-made ribbons that hang from the bottom of the balloon is made of confetti paper which fall apart very easily, and the attendant didn't know how to attach it to make it look cohesive, she just stuck it on to the balloon with the packaging paper which looked horrible. That entire dept needs to be trained to have a more creative person & a floral specialist to handle the work needed. On to the bakery dept, the cupcake cake was a complete disaster. There was a ridiculous amount of icing in between each and every single cupcake, which resulted in a total mess when serving it to our guests. I've ordered cupcake cakes few times in the past from various bakeries, this is not how they're assembled, icing is not necessary between each cupcake. In addition, there was an insane amount of icing on top and between for the very small sized cupcakes that were in the order, and the decoration was subpar. The decor looked like beginner art work. I encourage them to put some effort into training employees in the bakery, though some things should be common sense, evidently not everyone takes certain things into consideration. As for the floral dept, they could use an employee/manager to keep a close eye on the fresh delicate flowers. Over all, this is a clean store but the specialty depts need specialists &/or a lot of training. While checking out at the customer service desk, the 2 employees (one of which did the balloon) made a comment to the other about something I questioned, which is very unprofessional, childish, & rude "customer service". The low moral is very evident here. The location not far from here offers much better service and variety.
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September 2023 by Gwen Strogen-Boozer
On 09.11.23 I purchased catfish from the Giant at the Collington Plaza Bowie, MD location. When I arrived home I discovered that the fish was spoiled. I immediately called and a very attentive nice young lady name Alleyah answered my call. She asked me to return to the store and she would take care of everything. I really didn’t expect that type of pleasant customer service. Often people in the service industry are extremely rude. When arrived Alleyah was there and she kept her word. She took control of the situation and I’m a very happy customer. I wish all of the Giant stores would hire people more like Alleyah. Thanks Alleyah for being a shining star.
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August 2023 by Liberated Lady
The Campus Way South location needs a thorough cleaning. Floors is filthy. Fresh greens are always withered. Do they bring unsellable food from other stores to get rid of at this location. The cashiers are rude. They need to change out the evening crew.Even the store front areas are filthy. Do they ever sanitize the carts. People take the carts home with them. Put trash, dogs, and no telling what else In them.They are scattered through the adjacent neighbor hoods.
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August 2023 by FIFA Star14
There was a lot good stuff here. Off brand and name brand. Worked are nice I guess. I didn't get a bunch of stupid looks. The people that shop there are quite
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August 2023 by Maria Velazquez
Well organized. Customer service is helpful.
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July 2023 by Homer Trecartin
Staff were very helpful. Sales were OK, but the regular prices were a little high. They had a nice section of health foods. The watermelon crates had several broken and spoiled ones.
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July 2023 by Don Cole
The butcher shop and seafood section is extremely helpful and knowledgeable. I will definitely return to this Giant.
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July 2023 by Lynette Womack
This giant is pretty nice though they don't seem to stock the shelves often
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June 2023 by Bryan Burgess (Bryan B.)
Was a nice pleasant visit plenty of checkout both self and live employees as well..
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May 2023 by Gladys Bailey Harris
Employee spaces and bathrooms are not as clean as you would expect of a store that sells food. Service is satisfactory and pleasant.
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April 2023 by Proshun B.
The Bakery at this location is a joke to say the least. The baker should be ashamed of herself/ himself. Needless to say that the person baking cakes in this location has zero experience in cooking and baking. I really am wondering how this people gets hired. Must be the managers family or doing favors for them.
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March 2023 by E Ruth T Sinka
I am absolutely disgusted with your store right now! Your self checkout ate $4 that I put in and the "customer service" made me wait for 40 minutes to give me my money back BUT THEY NEVER DID! they said they didnt know how to help me' brought over another person and they couldn't figure it out either! I ended up leaving without my money and i wasted 40 minutes for THREE ITEMS! This was so ridiculous i cannot even believe it.
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March 2023 by robson green
Nice big store with good selections.
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January 2023 by Tony Ervin
I like this Giant. I regularly find it clean, well stocked and staffed. Kudos to them