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March 2024 by A Thomas
Today was one of the worst experiences I've had at this Giant grocery store on Annapolis Road. Upon completing my grocery purphase and heading toward the exit of the self checkout, my cart was forcibly stopped by an Giant employee named Anthony, an older bald african american man. Let me preface this with, this isnt the first time Anthony has harrassed me in the self checkout line. He looked in my cart and asked if I was going to pay for my cases of water separately. Confused, I replied I had already paid as you can simply look up the item and press button to add it to your purchases. Clearly Anthony didn't know that feature or he did and just assumed I was stealing. He then asked for my receipt saw that I paid and threw the receipt in the cart. As he did so he said with a chuckle, ; " it must be the way you look." I'm african american with locs, I present younger than I actually am. I asked him what he said and he doubled down and said it again. Shocked at the blantant admission of racial profiling I then asked to speak to the manager and told him what happened.Unfortunately, I believe nothing will happen as Anthony seemed very comfortable profiling me while a younger fairer skinned demographic next to me went on about their day with no issues from anyone.
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February 2024 by Sir J Smith
I've found the inventory to be good which us why I drive by two grocery stores to shop, but the customer service is less than desirable.
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February 2024 by Erica Hoffman
We absolutely love giant!!!!! And they have great deals
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February 2024 by David Dougherty
Very poor service and unable of the items they had in the store went back to the suit and salad bar nothing was prepared for ready they said it'll be an hour later at 10:30 in the morning nothing's ready
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February 2024 by Jigish Thaker
Fresh vegetable. Quick in and out.
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January 2024 by Mickey G.
This store Manager Ron Holmes, his Non perishable Manager (Mike, I believe) and another associate where so gentlemanly trying to jump my car battery when it suddenly decided to "die" in parking lot after i just ran in to grab a quick item. Mind you it 24 degrees outside with a nasty wind chill. As a travel nurse who is away from home, this meant the WORLD to me. They couldn't get it going, even after giving it the old college try, multiple times. This has won my heart and my loyalty to this store. Thank you, Thank you, Thank you
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January 2024 by Darel Pannell
Placed an order online, and chose a time to pick it up. Got a text that said your order would be ready at 3:30. Got here at 3:30 called the number and was told the order wouldn’t be ready for another hour and a half. So what was the point of the text
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December 2023 by Krystal Jones
This store should be better well stocked for the size and it’s not. Associates are rude and slow plus the lanes are mostly closed or have 2 cashiers working. And they have 2 exits and have one closed off for emergencies which is unacceptable for elderly and people are impaired/limited mobility. Will not be coming back here.
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December 2023 by Regina C.
Jaylen was so nice to us and helpful I recommend it.food tastes good.it looks so beautiful with the Christmas stuff.
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December 2023 by Michael Lee
Good selection and friendly staff
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December 2023 by Lillie Walker
You know I never used to shop at Giant because I thought it was expensive. But now that I've been going for over 2 years I love the prices and the Rewards are fantastic. The groceries are great as well.
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August 2023 by Bettye Anderson
Never have sale items and long lines to get rainchecks that stores don't want to honor
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August 2023 by Daniel Ayers (Flynn Rider yass)
Broccoli isn't always fresh, but still my preferred grocery store ?
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August 2023 by Gregory Brown
My go-to grocery store. Prices are reasonable, and I love the self checkout. Employees are always around and willing to assist if needed. I always find what I am looking for.Adding an update. Still happy with the store.
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August 2023 by Becky Morusiewicz
I really look forward to seeing Robert every Sunday! He is so kind, caring & helpful! Always coming to my aid loding my groceries in my car! I absolutely adore him!
