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February 2024 by Charles Aquilina
Found what I needed.
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February 2024 by Hector Sobers
I give 5stars to Mr Lawson in the paint department,he is so patient and helpful and seems to know almost everything in that store.Thank you Mr Lawson for helping me with all my needs today because it was hard to get help in homedepot
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January 2024 by Shelly M.
I've gotten good service here when I need it, and the store always has a good variety of options. They also always have what I need. Even in the winter, needing garden supplies. My family just bought a new washer and dryer here and overall had successful interactions. We really appreciated that they had a customer care line for delivery orders. The delivery people updated their notes and the customer care on the phone could immediately see the info. It was very helpful in the process of install.
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November 2023 by Jonathan
My wife and I almost always have a good experience here with the service from the washer and dryer department to the lawn and garden department. Most recently, we bought a Christmas tree and had a great experience. I would have never thought of doing Christmas tree shopping at a big box chain store, but the gentlemen helping us with the Christmas tree made the experience fun and jolly! They cut it, wrapped it, and even put it on our car for us - we drove away with smiles on our faces and a jolly spirit in our hearts.
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October 2023 by Millwood Naturals and Organics
This home Depot is well organized with clean restrooms. The employees can't help you but overall you'll find what you need.
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September 2023 by disco 07
One of my favorite home depots. Usually well stocked, friendly service and cleanly organized. I came here to get some kitchen rug runners, cleaning supplies and mosquito citronella repellent and canisters. Mission accomplished.
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September 2023 by Sabria Frehulfer
The store team here doesnt get enough credit for their help and patience they give to customers. I watched a "Karen" come in to return items and demand a manager and telling the associate to "just hurry up and do it". The associate was very calm and attentive, with no attitude or difficulty as he tried to help her. Meanwhile she kept running her mouth, I was waiting for the Asst. Manager to get back to me about an item. They kept checking on me asking if I needed anything. Kudos to the storm team for their professionalism and attentiveness. ?
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September 2023 by Si Williams
Ms. Angie in the painting department helped my mother and I pick out a few items. She was very professional and nice. Every time I come in the store, she is happy to help. Wonderful customer service. Thank you, Ms. Angie.
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August 2023 by John Hein
I’m really sick of buying things from this store that are broken. Again, I go to Home Depot in the morning because I need things for the day. I get back to find I’ve purchased a tool that has been returned and surprise surprise, it doesn’t work. It happens constantly. I shouldn’t have to open a new box and check the contents in the store. If it was returned, why wasn’t it checked? How can you return something to the shelf after it has left the store without verifying its integrity? Waisted my whole morning. Again. Now I’m going to return it. I’ll tell them the story and unfortunately someone else will go through this with the same exact tool that I returned.
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August 2023 by Nancy H
Went to purchase only 3 items. Aisles were blocked on 2 of the 3 with floor displays, shopping carts loaded with merchandise, and a forklift left unattended. No doubt many Safety/Fire violations. It was literally an obstacle course! The only thing good about this visit was the very pleasant cashier that was working at the Garden Center register. She was a complete joy!
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August 2023 by Jay judy
Janelle the manager here told me she doesn’t need my 1000$ after I had to walk to the back office after going to customer service multipleTimes asking them to call for help …asking multiple peopleFor help nobody could help I waited 40 minutes from 2pm to 240 pm to get a generator unlocked they actually called for janelle 3-4 times on overcom and called for someone to come to garden area isle 44 about 4-5 times and nobody came janelle never came untill I had to walk to the back office myself and find out why nobody can help me out but then a nice gentleman helped me out and was very kind and respectful and helped me get the generator into my truck
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August 2023 by Stephen
Some employees here would really benefit from a course/class in customer service. Regina in online orders/customer service displayed rudeness and was very argumentative from the beginning to end of interaction.
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July 2023 by Kevin Wilson
The story is a long one, but in short, a store 1 mile from my house ( a home much like others in this old neighborhood, was apparently too tough for HD installers to get a dish machine installed in not more than 1 try, not 2, not 3, not 4, but on the 5th try they got it installed.Again there is so much detail that this review box has no space for, but MAN what a dreadfully poor experience. Oh, and on the 5th try no one bothered to explain how any of the controls work! Great! On a home dish machine for crying out loud!Good grief. Customer service in 2023 is *&^%$#@ ! Have a Great day, By direct and get a pro to do your install not HD. It costs more but you'll get it done right the first time.What should have taken 3 days in total from purchase to install took a month and 5 days of missed work.
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July 2023 by Gladys Bailey Harris
Customer friendly and provide competent information and advice. Beginning to get a bit cluttered with merchandise in the isles.
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July 2023 by Chris Kingery
STAY AWAYThis store has gone down so much in the last few years. They need new management. Customer service is horrible. HD is my go-to, but not this store. I will drive further away to another HD that has so much better service.