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March 2024 by Lauren Collins
10+ years. This location really let me down. I came in Sunday and had a pleasant appointment with Adrienne. I have a unique tax situation and she informed me the person who could approve my taxes would be in the next day and they would call me and I could take care of everything else online.The next day came and went, no call. I called every day after that to speak with Angela Fields who I was told had to approve my taxes. I never got a call and even at one point told by the receptionist they want you to pay. I’d be happy to pay if someone would show me how to do that online. Like I said I’ve been a customer for 10+ years, obviously I pay for my tax preparation services. I’m embarrassed to admit how much I pay these people.Such a waste of time. 4 days staying by a computer since they refused to make an appointment for me. I was told “you are not Angela’s client so you can’t make an appointment with her”. This Angela lady must be the Madonna of taxes, and here I am at her mercy. Now I have to take my documents to another tax office to get this taken care of since this office is holding my taxes hostage. Do better.
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February 2024 by April Johnson
I always have the pleasure working with Angela at the Bowie location.
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April 2023 by K Green
Mrs. Fields has prepared our taxes for a couple of years now. She is very professional, knowledgeable and gave us great tips for a better return next year.
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March 2023 by Michael Smith
My Rep. Rita has always and continues to show me and family the upmost respect. She explains every detail and values our time and some what complex situation/family dynamics. I have had no complaints.
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March 2023 by Emmalyne Southern Belle Cleaners
Wendy is very knowledgeable about taxes.
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February 2023 by Adaku Ihemaguba
Pro: They are polite and the receptionist is very proactive.Cons: They have you send in your documents ahead of time. They have you come in for an appointment and if they do not complete everything within the slated time slot, they ask you to leave because, their next client has arrived. I consider that highly unethical and unprofessional.Their fees have become ridiculously high and they try to talk you out of itemizing stuff that you can legally claim.I miss the employee (Joanna) who used to do my taxes. I do not think she is with H& R block anymore. Since then ( 2019-2023) it's been nothing but mistake upon mistake in filing my taxes. I will not be going back. I'm done.
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February 2023 by Delonte R.
No one wanted to do my taxes at this location because they claimed it was "complicated" and alot of paperwork. Simple put, no one knew what they were doing. Julio was originally assigned to do my taxes and instead he passes them off to Ms. Rita, who then said I had too many forms (w2, 1098, and a 1099) so she deemed it complicated and she wanted to charge me $800.00?!? It was clear she did not want to be bothered and when I attempted to consult with her regarding my forms and that outrageous price, she acted as if she did not want to be bothered whatsoever. My advice to her and everyone else at the Bowie location....just quit!! You are tax professionals!! Stop trying to charge crazy prices and actually service people!
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September 2022 by Lynn Kinney
I always have a good experience at H&R Block
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August 2022 by B C
Linda was incredibly thoughtless through out the process and now I have an error letter from the IRS.
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May 2022 by Arnettia Goodwin
Horribly unprofessional. Did taxes here 2 years and both time appointments were mismanaged. Dropped off items after they suggested it would be better, no one started on my items until 2 weeks later after drop off after I called to check on when I can cone to sign since I hadn't received a call. Was told to make an appointment to come in. Got there at scheduled date and time and the person I booked with called out. Was offered a mere 10 dollars off after calling out of work missing money to make the appointment. Just don't. Go somewhere else .
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May 2022 by Shakeena Carter
I was treated poorly, did not receive adequate assistance, and the manager who said she would provide follow up assistance never did. I will never go back, I will never recommend.
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May 2022 by mischelle johnson
Our tax preparer, Cheryl Gomez , has been working with us for years. We value her service and she's like a family member taking care of us. Her professionalism is top notch.
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May 2022 by Rickey Bullock
I had a pleasant and profession experience with Sharon Wilkins at the Bowie, Md. location.
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May 2022 by Kofi Adisa
Sharon, my tax preparer was professional, thorough, and engaging.
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May 2022 by Goldie Simmons
I've been using H&R Block for a few years. I'm most likely going to use it next year.
