Macy's offers a first class selection of top fashion brands, shoes, clothing, housewares, gifts, and furniture. Shoppers note there are so many selections and great discounts, with decent sales often going on. Many customers report finding great bargains and describe the experience as fun. Feedback on staff is mixed; some sales associates are noted as VERY nice, helpful, patient, and accommodating, with specific praise for the MAC cosmetics team. However, the store can be understaffed and it is sometimes hard to locate associates in other departments, where some can be less than nice. A few customers mention hiccups with returns or the credit card process, advising others to check the return policy online, though such matters are often resolved without incident. Despite occasional waits, many customers state they will definitely return to shop.
Saturday, i went to the shoes department @ 10 am , spoke good morning no one said anything young lady and young man , the lady brought my shoes , said here never came to say is everything or do I need anything else , I walked out , ugly customer service
October 2024
Even though the sales rep acted as if she didn’t want to help us, I found some nice sunglasses there.
October 2024
Waaaaaay to many great finds on so-called clearance. Run there or away fast ! If you like stuff, then 🤷 go. Why not.
