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January 2024 by D Todd Jones
My son-in-law was the victim of an armed robbery at the front door of this NFCU branch on Friday, January 5, 2024. So far NFCU has been very dismissive of this retired Marine and states they will not reimburse him the several thousand dollars he'd just withdrawn.
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January 2024 by KENNETH ADALIKWU
Very good bank and family oriented.
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June 2023 by LaVonne Dawson
I was there on yesterday to make a deposit. I also asked the clerk named Jonathan if he could do a stop payment. He was not sure how to stop payment on a pending transaction. I had to contact customer service to process my request. Please provide Jonathan with more training to assist your customers.
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June 2023 by Leigh Allen
Came here to get notarized. Lady at front for my working license. She said I had to go to a courthouse..which I knew wasn't true becsuse my classmate got his license notarized at a bank. I just left and got it done at UPS down the road. This isn't my first time with navy federal giving me a hard time and misdirecting me.
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March 2023 by Aaron McNeil
First time at this branch and will not go back. First of all, the branch managers office should be in the back somewhere so you don't see her yacking with employees while you are waiting 50 minutes for assistance. Second, an apology just isn't acceptable when you know why I'm there, can see I have not been given the appropriate form to fill out during all that waiting time, so now, when you are finally ready to help me (person that was yacking with the branch manager for at least 10 - 15 minute when you could have been helping me), finally tells me I need a form and gives it to me after waiting all that time. Not professional. Not customer service oriented. Not prioritizing customers that come into the bank or their time. I just opened a business account with NFCU. I hope that this was a one off experience at this particular branch.
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February 2023 by Vernell Williams-Brace
Great customer service !
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January 2023 by Mathias Whisler
Amazing customer service!
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December 2022 by Sheena L Dupree
Quick visit for cash.
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October 2022 by Dee Scott
There was nothing special about my visit to the credit Union The Visit was routine
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September 2022 by Segun Akindolire
Good bank.
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July 2022 by Everett Nathaniel-Catlin
They provide fasr and efficient banking services.
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March 2022 by Marcell Henry
Loved the friendly and fast service.
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February 2022 by Monroe H.
Fast professional service. I handled my auto loan refinance online and then came inside this local branch to pick up my check. Quick and very efficient. Front desk staff was kind and helpful. The customer service representative was also very much helpful. I also appreciate the additional measurements they are taking with following the COVID 19 safety guidelines.I can definitely tell management is doing a great job with leading and educating, training staff. Navy Federal is my go to for all of my banking/financial/ business services needs. I would humbly like to suggest maybe adding water bottles in the lobby as a courtesy to customers. Even if they can’t drink inside the branch. (Masks on) Also maybe adding automative night lights outside for drive through. Keep up the great job.
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March 2021 by Jackie
Great location. Nice staff. Best kept secret
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March 2021 by PG Global
Worst Navy Fed branch in the US
