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January 2024 by Bill Dentzer
I highly recommend this dealership! I was probably an easier customer to work with because I knew exactly the car I wanted, but kudos to them for meeting me right where I was. Excellent experience all around. The personal attention from my salesperson, Rose, was terrific, as well as from Steve, the general sales manager. I came on Tuesday to look at the vehicle and returned on Saturday to take possession. It was clear to me from chatting with a few employees while waiting for paperwork to be completed that there is a strong business ethos communicated from the top down to those who work there. The customer is the lucky beneficiary of that. Thanks again to all.
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January 2024 by Sylvia Pearson
Ms. Rose is so professional, courteous & helpful (as I came in for service & she shared updated car information to me for my sister & I). She was so delightful & uplifting--just a pleasure to meet). Thank You For The Wonderful ExperienceMs. Tierra Butler in Service Department has always been so very special, kind & professional, also, so helpful. She is a delightful employee, which I appreciate. I just love kind/helpful people to me, which you cannot find on this earth too much! I love coming here! Thank You!
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January 2024 by joyce batson
Mr Jerry made my experience such a pleasant experience. He also picked me up from my job in DC because I needed to test drive it. I purchased a 2018 Nissan Maxima at a really great price and as I said before Mr. Jerry made my experience pleasant. He was also patient and I didn’t have to stay at the dealership for more than 2 hours. If you need a vehicle, please go see Mr. Jerry at Nissan of Bowie in Bowie, Maryland.
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January 2024 by Brian McGowan
So I called the dealership on a Saturday morning to check the availability of a vehicle . I was actually on my way to another dealer to test drive a couple of vehicles. I talked to Scott and he was very professional and really talked up how great the vehicle I was inquiring about was. Unfortunately I was in Bethany Beach Delaware and he was in Bowie. Scott was so nice and wanted to make it happen so he offered to send one of his employees to meet me half way so we could look at the vehicle and test drive it. We loved it, we did the whole purchase online and he delivered the car to our house and drove back the trade in. We got a great price for the trade in. The best car buying experience ever. They went above and beyond. Previously I bought 5 cars from the same dealer where I use to live. I never thought I would get better customer service anywhere else from a car dealer. I was wrong. Thank you to the whole team. Scott was one of many that made the purchase quick and painless. Actually enjoyable!!!!!
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January 2024 by Quentin West
"I recently purchased a 2023 Nissan Armada from Bowie Nissan in Bowie, MD, and I couldn't be happier with the experience. The virtual purchasing process was convenient, easy, and efficient. I was especially impressed by the sales team, particularly Scott Riley, the Used Car Director, for their outstanding customer service. Not only did they provide me with a substantial discount on the car, but they also went above and beyond by delivering the vehicle 270 miles to my home within 24 hours of finalizing the deal. The internet filter with a 500-mile radius allowed me to find the perfect car. Overall, it was a seamless and satisfying experience. I highly recommend this dealership for their exceptional service and commitment to customer satisfaction."Quentin K. West
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January 2024 by Jamie Blackley
I recently had the pleasure of purchasing a car from Nissan of Bowie, and I can't express enough how fantastic my experience was, thanks to the exceptional service provided by Mr. Lenny Moore. The entire staff at NISSAN OF BOWIE are top shelf!From the moment I contacted Nissan of Bowie, and through the entire car buying experience, Lenny was warm, welcoming, and communicative during the whole process. His knowledge of the different models and features was impressive, and he took the time to understand my needs and preferences before making any recommendations.Lenny didn't just sell me a car; he guided me through the process, explaining each step in detail and ensuring that I felt comfortable and informed.Lenny went above and beyond to make the purchasing process smooth and enjoyable. Moreover, the attention to detail in the delivery of the car was exceptional. Lenny took the time to thoroughly explain all the features and functions of the vehicle, ensuring that I left the dealership with complete confidence in my new purchase.If you're in the market for a new vehicle and want a stress-free, enjoyable buying experience, I recommend contacting Lenny Moore at Nissan of Bowie.
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January 2024 by Kathryn Tardy
I had a fantastic experience at Nissan of Bowie. Rose Patterson (sales) who helped me purchase my dream car the "Nissan Kicks. " From the moment I walked into the dealership, she and the staff at Nissan was attentive, knowledgeable, and went above and beyond to ensure that I got the perfect car for my needs. Rose and the staff patiently answered all of my questions. Nissan of Bowie professionalism and friendly demeanor made the entire process stress free and pleasant. I left the dealership with a smile and my brand new car! All thanks to this exceptional salesman's dedication and expertise. I highly recommend them to anyone who is in search of a great buying experience. Thank you Nissan of Bowie!Customer: Kathryn TardyDate: 12-19-23
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November 2023 by Ayzha Ricks
Lenny and Nick were amazing. Finance was straightforward and answered all the questions we had. The team overall showed dedication and commitment to brokering a deal we could agree too and resolving our concerns and issues.
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October 2023 by Carol Bertolino
My husband and I are from NY and drove all the way to Maryland because of this dealership. Everyone is so friendly and accommodating. Rose Patterson and Robyn Zamora were so great in helping to secure the exact car we wanted, even though it was a rare color and hard to find. Rose is amazing and had everything all set for when we arrived, which we truly appreciated, as we were driving right back to NY. The purchasing process was easy and flawless — from completing paperwork, doing the financing, and learning all about the features of our new vehicle from Rose. The staff at Nissan of Bowie are wonderful — from the owner to the GM, to all of the dealers. They made us feel like family and now we are — we are part of the Nissan family! We absolutely love our new Nissan Pathfinder and highly recommend this dealership!!
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October 2023 by Angel Thompson
Rose was very sweet, understanding, respectful, and kind! She took the time to educate me on the responsibility of financing a car. She worked with my budget and was very considerate. She truly went above and beyond! The manager, I believe his name is Greg, was also very sweet and kind too. Nissan Of Bowie gave me an unforgettable experience and I’m grateful to be in business with them.
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October 2023 by Tiffany Saunders
I am beyond impressed with Nissan of Bowie! This was my very first time purchasing a car on my own and I have to say that this was the best experience a customer could have! Brian really made sure that he stayed in contact with me throughout the entire process! Everything happened so expeditiously for me and the outcome was a very very happy customer!!! Brian went above and beyond all my expectations!!! I would certainly recommend anyone who is looking to purchase a new car to head on to Nissan of Bowie!!!!
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October 2023 by Donna Norris
The service team at Nissan Of Bowie took care of my vehicle to my complete satisfaction. My service advisor Davon Pope was very pleasant to work with. He stayed in constant contact with me to let me know all information about my vehicle and how the repairs were going and how much it would cost. He was really helpful.
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October 2023 by Zain Aijaz
I don’t remember the name of the tech/customer service person. But he was still learning the new role however he made the whole experience very smooth. His senior was there assisting him with the system and all. Overall seamless experience from customer standpoint. Very personable team as well.
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September 2023 by Tacita Salmond
On May 29, 2023 I purchased a 2020 Jeep Cherokee. I was so excited about it because of the prior experience I had with my previous vehicle. Not even a whole 3 month later I was backing up into my driveway and my truck just started over heating. I had called the service department and spoke with Joe and he (Joe, in the service department)told me “ Take it to Jeep because they will know better than us.” So me listening to him(Joe, in the service department). I got it towed to Jeep. Ever since, I have been getting hit with bad news after bad news. All I want is to be able to get my truck back. However I can’t because over $20,000 worth of work has to be done. I don’t have that to get my truck fixed. When my husband and I went to Nissan to speak with a manager, The used car manger informed us that he will talk to his General Manager and get back to us. The used car manger called the next day and told us that their attorney told them to stay out of this situation because we took it to Jeep. I feel as though that is so unfair being as though a Nissan Service Advisor is the one that told me to take it to Jeep. As a customer I am dissatisfied with the experience I am getting from them. Also, as a customer this is unfair and not fair to me nor my family. I need my vehicle to be able to get to work and take my boys to school. How am I supposed to do these things when you guys sold me a car that is not in good working condition.My husband keeps being told that the general manager will get back to him, but my husband has yet to receive a response back from him. This is becoming really frustrating because I lost lack of transportation to getting to work and taking my children around. On top of that I am still responsible for paying the car note. I just want some answers!Also, I have reached out to corporate and I have not received any response back from them either.
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September 2023 by Dorinne McKay
I had a great experience at Nissan of Bowie. My sales rep., LaShay was so very helpful, pleasant, and friendly! The manager and financial manager were helpful, as well! They made my car buying experience extremely easy and I appreciate it! Thank you ? Nissan of Bowie!!!!
