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May 2023 by Donna J.
Shopping here is just sad I'm officially looking for a different grocery store I grew up with Giant in Md but I'm tired of giving my money to a place that doesn't want to help me. Getting help in the deli is hit or miss. The employees are so rude I'm just done. I don't know what happened to this company but it's definitely on its way out . Goodbye Giant
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April 2023 by James G.
New management has ruined this particular location.I spent 30+ years in a retail management career and this store can be the poster example of how not to run it!Inventory control is horrible trying to find every day items and the pandemic and supply chain excuses are over.Evidently they are experiencing a bunch of theft hiring a security guard and NOW in a backwards attempt to curb it they closed the main entrance and make customers enter at the produce section???During the pandemic, that section was closed since it is not as popular. So now when the elderly come in for a Rx they have to walk across the whole store, not very smart! I guess I will have to drive the extra miles to use the Giant in Crofton...
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September 2022 by Katherine Rangel
Very good option for a quick shop.
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December 2021 by Stacey M.
I've lived in Bowie 10 years and continue to return to this Giant. The staff is always lovely, helpful and cheerful. I appreciate their prices and selection even with two higher end grocery stores nearby. Also appreciate all they have done to keep things moving throughout the pandemic.
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September 2021 by J L
I've been going here for 11yrs and they are ways improving. The staff is very friendly and helpful. I wish they would get the butcher back to cut meats.
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September 2021 by Brian B.
T-E-R-R-I-B-L-E....prior to Covid this store begin slacking and then the pandemic hit and every excuse they made was forgiven, we're still in a pandemic and it's worse than ever. They are ordering less items of all types and some items that were popular are not ordered at all! They lock up the soap so you have to go to an employee for them to take it out of the plastic box, and overall the customer service is lacking. I continue to shop here because it's close to my home BUT I think I've had enough. We're fortunate to have several grocery stores and targets near us so I may officially be done. I hate to say it but this stores management has sucked for a while and I'm done.
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August 2021 by Renee S.
Terrible store. ALWAYS a long line, and they have yet again lost my discount number. So it's up to me to stand in yet another line for customer service to get another one? No. I'll just stop shopping there.
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May 2021 by Teresa Stewart-Buck
Great store.
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May 2021 by Devin Trinkley
Poor meat selection...every week.
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March 2021 by J Laroch
I've been going here for 11yrs and they are ways improving. The staff is very friendly and helpful. I wish they would get the butcher back to cut meats.
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March 2021 by Jamal Abdul Nasir
You get the best from the shop and excellent service from tellers.
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February 2021 by Melissa Smith
Love having the quality products being delivered to my door.
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January 2021 by Elaine F.
This review pertains to the Giant Pharmacy at this location, and specifically, to their Covid vaccination program. Giant Pharmacies in MD have started to give vaccinations, and you begin the process by trying to make an appointment online. That was the hardest part. The online system is overwhelmed and appointments are scarce. However, I was lucky enough to obtain an appointment at this Giant location. They were extremely organized and professional. There is a greeter at the door to give directions. You check in first at the pharmacy where they photocopy your ID and medical insurance cards. Then you are sent to a station where they review the informed consent form you completed online the day before your appt. You sign and initial. They send you upstairs to the mezzanine where you check in with the nurse. A registered pharmacist administers the injections. They make the second appt before you leave. The process went very smoothly and there were not a lot of people waiting, so the spacing felt safe and comfortable. This is a big store, which seems well equipped, so I will do some shopping there next time.
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December 2020 by Dani Houser
Hate this store. Inventory is awful and way over priced!!!
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November 2020 by James Kozura
Great way to shop...