PetSmart is a leading pet supply and services retailer, offering a vast selection of over 10,000 products to cater to the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals. Customers can shop online and pick up their purchases at their local PetSmart store within two hours. Many PetSmart locations also provide additional services, such as dog training, pet grooming, pet boarding, and adoption opportunities. Customers have shared positive experiences with the grooming services, praising the hard-working staff and the quality of their pets' haircuts. However, some have noted inconsistencies in the bathing services, with their pets still retaining an odor after grooming. The knowledgeable staff, particularly in the fish department, have also been commended for their assistance in helping customers with their new pets. The dog training services have received exceptional reviews, with one customer highlighting the expertise, patience, and unique strategies employed by the trainer, Brian Shivers, in working with a particularly challenging Samoyed. Another customer praised the recommendations and expertise of the in-store trainer, Ms. Denise, making PetSmart a favorite pet store in the area.
Melissa in Grooming is AWESOME!!! Also there was a super sweet young later at the register who was so helpful as well as a lady who help me find a product for my dog. I was so pleased and will keep coming back here. Thanks for the GREAT SERVICE!
January 2026
Had my dog groomed by Denise who was cautious to my fur baby’s needs from the moment we walked in. We had dryness and lots of shedding. My dog also gets anxious during baths, but Denise was on it from start to finish and gave great tips on upkeep. We will be back soon.
December 2025
They do a great grooming job on my dog and always accommodating. Excellent service