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December 2023 by Timeka Cobb
Customer service was great and my purpose for stopping by (oil change) was taken care of in a timely manner!!!
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November 2023 by Gigi Dacis
They claimed I need brakes all around. I went to two other mechanics they both said that the brakes were brand new. ?
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September 2023 by Brittany Young
I stopped in because my car is stalling out. Sebastian took my car for a test drive and connected the code reader. He was upfront and honest with telling me that he couldn’t pinpoint the issue. When I told him that I had a tentative appointment at a different shop for a full diagnostic, he advised me to take my car to the dealer. He said, yes the fee may be significantly higher, but the only way to get an accurate diagnosis is to have the dealer perform a diagnose with their equipment. I appreciate the fact that he didn’t have me pay for unnecessary services that could end with me still having issues.
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September 2023 by Oscar Proud
Would put a 0 if possible I went here to get a tune up. When I got my car back the exact same problem was there. I went to get a second opinion only to find out that Precision had put in spark plugs that did not go in my type of car at all. When I returned for a refund I was yelled and screamed at over the phone by this location’s manager Mario and told to go b!+{¥ to corporate about it. I just simply wanted a refund for having to get the work done again after the incorrect spark plugs made my car worse. Completely unprofessional to yell and argue with a customer when you acknowledge the incorrect product being put in the car as “well work was done wasn’t it” the lack of accountability and customer service is actually unbelievable. I was told even if they put parts in the wrong cars “it happens” as if this is putting a different color pen top on a different color pen.
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September 2023 by Carrie D
Took my vehicle to fixed, and 2 weeks later the problem still exists. When I called them to fix the issue, they are telling me something else is wrong with the car. I will never go back there again.
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September 2023 by Sarah Hurlbert
Staff is very friendly. Service was great.
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August 2023 by Bryan Lapek
Took in for transmission diagnosis and oil change. When I dropped the car it was driveable no vibration just a slip in initial gear. When I picked it up it was not able to be driven such a hard vibration in the engine. They claim take to ford it just needs a computer reset. Take to ford it needs a full new transmission. Do not do any transmission work here. Also on oil change not even sure they did it as the oil life was not reset on the dash.Services: Transmission
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August 2023 by L W
I went here in 2018 and returned for an oil change. They were able to bring up my account and tell me what services and costs I paid in 2018. The prices are competitive and the staff was friendly and professional.Service: Oil change
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June 2023 by mrcassis
Do not go to this business for auto repair. The mechanics are good and perform their jobs well. The ownership and onsite management are terrible at offering quality (or even adequate) customer service.I dropped my car off at 12 for brake service and was told by the owner to return at 2-2:30 for pick up. The owner ordered the wrong parts, causing a delay. The job was completed at 4:45. When I asked the owner and general manager about receiving a discount for the extensive delay and customer inconvenience, the request was denied because 1. I already presented an online coupon at drop off, and 2. The delay was due to the supplier, not the mechanics on site.Again, if you value your time, and expect this business to as well, do NOT go here for auto repair.
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April 2023 by Stephanie Jones
I visited this location because I had a nail in my tire and needed to get it plugged. The staff was welcoming, inviting and prompt. The process took 15 minutes or less and was not very expensive.
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April 2023 by Jerry Alvarez
Nothing special at all. Basic service, cost the same as going to any competitor but at least they have coupons that work.
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April 2023 by Carol P.
Manufacturer Recommended Service was great and much more reasonable and enjoyable an experience than at the dealer! The auto technicians are experts in auto mechanics. The waiting room is a comfortable place to wait, but you can walk to a McDonald's in seconds if you choose. Everything is explained, and every question is answered. The appointment time is honored. In and out in a reasonable amount of time is appreciated. I will always use Precision Tune in Bowie. You should, too!
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April 2023 by Sheila Wingo
Great and courteous ! Accepts coupons! Completed and explained work that was done in a timely manner. Did not need to wait for a long period of time. Business has a clean environment when walking in.Services: Vehicle Inspection
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March 2023 by Vittor Costa Mangabeira
They have always been fantastic. The guys that schedule and handle the front are super nice and always remember customers. They are honest and upfront about costs and when work could be completed.
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March 2023 by Edil Urbina
Very Professional and efficient, alway when I need some work , I go to Precision Tune . I totally recommend,excellent customer service.
